1. Responsible for the implementation success, bringing out the business values of the Salesforce platform and working on the strategic roadmap with CXOs for a portfolio of enterprise customers valuing around USD 7M. 2. Recorded 0% attrition and 112% attainment of AOV (Annual Order Value) by engaging with CXOs and transitioning their negative sentiments into trailblazer experiences. 3. Improved adoption by more than 15% for multiple customers and also helped customers across automobile, technology, consumer products, logistics, and telecom industries to find value and leverage the Salesforce Platform.

1. Technical Program Management Lead responsible for end to end implementations of multi geographical large-scale complex Salesforce programs, working directly with customer stakeholders across US, Europe, UK & APAC. 2. Manage multiple programs across three different accounts (customers) in parallel. Grew revenue by 90% to USD 17M and headcount by 200% to 124 over 19 months by improving deliver discipline and gaining customer trust across three different customer accounts. Owned the end to end phases such as discovery, pre sales, technical delivery mgmt., nurturing customers and involving in strategic discussions. 3. For a top 10 global pharma, delivered a mobile app product remotely connecting 2000 rare disease patients with their physicians during the covid-19 pandemic, a much needed solution at the right time – enabled for 5 markets later.4. For a MedDevice organisation, Sales Cycle time was reduced drastically by around 23% with an increase in billing accuracy and increase in speed to market of new med devices. 5. Drastically reduced 55% of cases related to provisioning which was severely impacting customer satisfaction in a large telecom which was appreciated by the CIO.