Saravana Prakash Email & Phone Number

Bengaluru, Karnataka, India

Network and Product Operations | IoT | Connected Car Solutions

Chennai, Tamil Nadu, India

Solution Engineer at NOKIA - Technology Stacks: Switching & Signaling SS7 Protocols - Solution Engineer involved in end-to-end delivery. Deployment, Integration & Testing of NOKIA SDM nodes (OneNDS, NTHLR, SDL, PGW, HLR/HSS) - Working experience on Packet core network functions such as PGW, PCRF & Diameter(AAA)  - Work Experience in Applications: PuTTY, WinSCP, Wireshark, NetACT - Involved in IP Planning & writing HLD, LLD - Prepared MOP for Deployment, Integration & Testing - Experience in both VNF & CNF Cloud – K8S, Docker & Virtualization  - Strong knowledge in Telecom Services and Operations - Work experience in Oracle 10g, Microsoft SQL Server 2016 & PLSQL - Excellent analytical, interpersonal, communication and trouble shooting skills

Greater Chennai Area

• Experience in both Implementation and Support in IN, VAS & OCS Billing domain & BSS Business Support. . Strong Technology knowledge in Cellular network architecture and elements – core network (HLR, VLR, MSC/GMSC, SMSC, DNG, PCRF, SCP,STP, RRBS & GGSN)• Good knowledge in Signaling and Switching protocols such as TCP/IP, ISUP, SCCP, TCAP, MAP, CAMEL, SIP, SMPP & DIAMETER• IN (SCP &RRBS) –SMSC – Routing configuration (SS7 & LCR Hub), ESME configuration for MCA and OTA , Bug identification and SMSC binding with SMPP • Co-ordination with MNO to get the solution design document handover during project launch• Resolving Field complaints by taking suitable SS7 signal traces either by using protocol (CAP, MAP, SMPP) or through the switch (Huawei UGC) ISUP trace• Escalating and coordinating with MNO, HUB, INTERCONNECT for any CALL, SMS and GPRS issues• Sound knowledge in SIGOS SIM testing tool & using this at various instances analyzing / Identifying the issues• Supporting Pre/Post CR Activities such Track performance validations, conducting UATs with respective Local resources• Troubleshooting IN/VAS nodes and taking necessary actions for the proper working of nodes and preventing any outages• Working Knowledge of Service desk & GTAC (Trouble Ticket Management tools), M2000 & LMT (Huawei Configuration & Performance, Alarm Monitoring Task tools)• Having database experience using Oracle 10g, SQL• Schedule and execute regular system management activities, including system backup, recovery, archiving, and restoration & update VLR on demand• Preparing information database in order to facilitate smoother functioning of system in the form of daily, weekly and monthly reports

Greater Chennai Area

Worked as consultant for AMAZON. Technical support, Handling customer emails, providing best solutions for customer satisfaction, troubleshooting the problems, maintaining good customer relationship service–focused.