Sara Veenstra-Ashley Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, Michigan, United States

Healthcare | Administration | Leadership for dynamic non-profit hospiceSupporting * Board of Directors* Fund Development* Business Development* Clerical Support supervision* Operational Leadership* Clinical Support: Process Management, Policies and Procedures, Quality Improvement * Event Planning and Logistics* Accounts Payable

Greater Grand Rapids, Michigan Area

Providing individual consulting and freelancing for offices, including chart audits, insurance credentialing, Insurance verification, fee schedule management, medical billing support, work-flow and schedule management, and project management assistance.Clients and assignments include:Psychological ServicesDental OfficeEPIC transition project management.

Greater Grand Rapids, Michigan Area

Providing operational oversight to the front office operations of 4 dental offices across West Michigan; including goal setting, work flow and schedule management, staff training and developing training content, strategic planning, staff scheduling, problem resolution and project management.

Greater Grand Rapids, Michigan Area

- Developed the clinic from a startup (2003) to a thriving practice; increasing total number of patient visits 460%- Decreased no show rates from 40% to 16%- Increased cash collections at the window by 664%- Collaborated with Professional Billing Services to create new processes resulting in improved charge capture and billing accuracy, increased profits.

Greater Grand Rapids, Michigan Area

- Provided leadership for the medical billing customer service team and complaint resolution for over 50 physician practices of multiple specialities, including hospitalists, surgical centers, ambulatory care, primary care and myriad other specialities- Negotiated resolution of billing errors and patient disputes- Primary liaison with collection agency.

Clifton Park, NY

- Supervised and managed administrative staff of 8-12 in busy, growing pediatric practice, including hiring, termination, training, mentoring, as well as building policies and procedures- Successfully closed out old billing system and assisted with transition to new practice management software- Collaborated with management team to study efficiency and.

Albany, New York Area

- Executive assistant to managing partner of esteemed accounting firm- Financial reports for individuals and corporations- Managed client payroll data

English, Music Therapy

Liberal Arts And Sciences, General Studies And Humanities