Job Responsibilities• Hotel & Travel Arrangements: Coordinating travel and accommodation for both Indian and expat employees is crucial. Ensuring their comfort and safety during business trips is essential.• Visa Invites: Handling visa processes and invitations is vital, especially for expatriate employees. Timely and accurate documentation is key.• Invoice Audit & Timely Payment: Accurate financial management ensures smooth operations.• Vendor Negotiations & AMCs: Negotiating contracts and finalizing annual maintenance contracts (AMCs) for equipment are cost-saving measures.• Repair & Maintenance Work: Overseeing repair and maintenance tasks ensures a functional workplace.• Event Planning: Creating events like sports day and festival celebrations fosters a positive work culture.• Vendor Selection: Carefully choosing vendors for services like housekeeping, security, and maintenance is critical.• Asset Records & Maintenance: Keeping track of company assets (like Xerox machines, computers etc.) and ensuring their proper maintenance is crucial.• Uniform Distribution, Laptop & IT Support: Providing uniforms laptop and handling IT queries contribute to employee comfort and productivity.

Job Responsibilities• Project management for retail network teams of automotive OEMs pan India.• Preparation of Pan India Calendar batch wise.• Getting the same approved from Dealer development team and get a budget allocation.• Co-ordinate with Escorts field team, for training plan implementation.• Co-ordinate with training agency for trainer’s allocation for the month.• Reconciliation of training expenditure like hotel, travel, logistics etc.

Working for Royal Enfield Through MSX International• Project management for retail network teams of automotive OEMs pan India• Resource handling – On field personnel, logistics management and expense tracking• Client engagement as per project milestones• MIS report preparation and analysis.

Working for General Motors Through Premonasia• Managed customer experience project for auto OEMs based in US and France.• Preparation of Customer Satisfaction Index (CSI) & Service Satisfaction Survey (SSS) dashboard on daily basis for dealer performance tracking.• Work on CSI call recordings and Audit of CSI call recordings to ensure quality of work byvendor agency• Preparation of monthly survey reports & dealer score cards.

• Doing research work on given category (hotels, restaurants, events, night life’s, beauty & fitness, Shopping, attractions, etc.)• Doing calling and collecting information on any given category (hotels, restaurants, events, night life’s, beauty & fitness, shopping, attractions, etc.)