Provided support in functional areas of the Human Resources department, which include recruitment and employment, HR records, time & attendance, payroll, benefit administration, workers compensation and employee relations. Managed day to day functions of HR.

Worked closely with an array of agencies including; Office of the Prosecutor, law enforcement, Child Protective Services, medical services and mental health services, to coordinate high quality investigations and assessments of sexual abuse and severe physical abuse. Obtained re-accreditation from National Children’s Alliance by strictly adhering to their ten standards. Maintained reporting requirements for National Children’s Alliance, Victims of Crime Act (VOCA) grant and Domestic Violence Prevention and Treatment grant. Preserved high levels of confidentiality on sensitive information. Interviewed, recruited, on-boarded and trained key associates working directly for the Child Advocacy Center.

Prepared the community for State of Michigan Adult Foster Care re-licensing by: reviewing records for regulatory compliance and by observing and interviewing residents and staff as the means of gathering information about the quality of care provided in the community. Responsible for monthly GL for all apartments, utilities, and various department expenses. Co-Managed the P&L for the community, and adjusted accordingly. Created monthly, quarterly, and yearly budgets for all departments. Responsible for full-life cycle of recruiting and hiring for Dietary, Housekeeping, Maintenance, Nursing and Executive positions. Collaborated with hiring managers to understand technical job duties, responsibilities, staffing needs and business requirements. Post internal job openings for all hiring managers. Attended all external and internal interview. Administered offer letters, negotiated salaries and prepped candidates for background requirements and on-boarding paperwork. Attended various college campus job fairs. Handled various in-house human resource processes including: proper paperwork retention required for associate files; implemented and monitored new policies and procedures passed down from home office, or developed on a community level. Strategic selection and supervision of associate continuous learning with Health Stream. Strictly enforce HIPPA compliance from all associates. Created and implemented product improvement plans for any departments that may have struggled during either “associate engagement survey” or “resident fulfillment survey.” Various on-site payroll including: time keeping for associates with Kronos Timekeeper and PeopleSoft Self-Serve.

Managed all aspects of a not-for-profit senior living community. Implemented procedures to ensure higher resident retention and higher satisfaction scores. Responsible for monthly accounting for all apartments, utilities, and various other expenses. Managed the P&L for the community, and adjusted accordingly., Determined eligibility for private housing subsidy. Created monthly, quarterly, and yearly budgets for all departments. Responsible for recruiting and hiring all positions. Administered offer letters, negotiated salaries and prepped candidates for background requirements and on-boarding paperwork. Handled various in-house human resource processes including: proper paperwork retention required for associate files; implemented and monitored new policies and procedures passed down from home office, or developed on a community level.

Handled all facets of the hotel operation as contracted by First Hospitality Group, hotel management company. Reviewed and Processed paperwork, continually met rigorous deadlines, responsible for daily and monthly accounting as well as monthly P&L reviews. Created monthly, quarterly, and yearly budgets for all departments. Audited and oversaw daily operations including payroll, sales, marketing and miscellaneous expenses. Approved, processed and billed corporate direct bill accounts. Increased Quality Assurance Scores by anticipating guests’ needs and requests. Responsible for recruiting and hiring for Front Office, Housekeeping, Maintenance, Breakfast and Manager positions. Collaborated with hiring managers to understand technical job duties, responsibilities, staffing needs and business requirements. Administered offer letters, negotiated salaries and prepped candidates for background requirements and on-boarding paperwork. Worked with associates during disciplinary periods creating and implemented Personal Improvement Plans for associate success.