Sara Weed Email & Phone Number

San Francisco, Ca, Us

Jamf Pro administrator, creates and manages 100+ policies/configuration profiles, image deployment, hardware inventory. Established a centralized, uniform system for thin imaging, inventory management, software deployment, push policies, software patching, updates, etc. Helped bridge services only available to Windows PC to Macs bound to Active Directory via JAMF.▸ Performed system hardening for macOS fleet with newly implemented Windows Defender for Endpoint; created Configuration Profiles to control System Extensions, Privacy Preferences Policies, and Microsoft AutoUpdate (MAU).▸ Configured Adobe Cloud to authenticate against Azure allowing employees to sign on using Federated IDs.▸ Worked with various departments to find solutions for their specific workflows; brought Registration’s Digital Condition Reports from paper to digital; assisted on JR Exhibit, working with visiting developers to provide QA for JR app on iPads that went on display for visitors.

San Francisco, Ca, Us

Deployed networks for clients of various conferences such as Oracle, NASA, Salesforce. Distributed effective and solid networks for diverse individuals and groups of up to 1500 people. Maintained the local office infrastructure making sure all software/hardware operated efficiently and provided preventative maintenance on equipment.▸ Supported over 2000 meetings annually, resulting in keeping customer service scores above 90% of goal▸ Performed set-up, break-down and overhaul of hardware components relating to desktops/laptops, switches/routers▸ Installed and administrated office LAN, successfully linking three separate offices to network copier, printers and 25 desktops▸ Controlled operations relating to purchase orders, accounts payable and receivable, commission reporting, on-boarding, client relations, scheduling in/offsite meetings, and completes payroll for 250 employees of the region

Managed a team of five employees in supporting VIP hotel guests and conferences. Provided desktop support for over 277 guest rooms and meeting rooms by phone and in person. Assisted guests with networking complications within various operating systems, configured and troubleshot systems.▸ Succeeded in excelling in bi-annual service scores of 100% for the Mobil Five Star Awards.▸ Documented all technical issues with guest rooms and worked to diagnose and resolve complex issues within an hour of each ticket▸ Coordinated training sessions every three months to keep employees current with new technologies▸ Managed and trained employees with minimal tech experience to produce excellent hospitality skills as well as guided them in technical training relating to desktop support

London, England, Gb

Oversaw digital content for the Asian Art department of an auction house. Closely worked with various departments to receive, catalogue, and prepare pieces for resale to interested clientele.▸ Initiated new assignments with duties including, inventory, photographing, cataloguing, and client account control▸ Assisted clientele with artwork, guiding them through various exhibitions and answering questions of interest▸ Administered front office with data entry and customer support, including responding to clients via e-mail concerning inventory and account control▸ Administered front office with data entry and customer support, including responding to clients via e-mail concerning inventory and account control.

Schiller Park, Il, Us

▸ Oversaw record keeping through various computer programs involving invoicing, accounts payable and receivable, purchase orders, requisitions, data entry, and reports.▸ Prepared and maintained log for daily operations of audio/visual equipment needed for events; responded to clientele needs by providing product knowledge for the selection and rental of equipment.▸ Collaborated with managers of W hotel in daily meetings discussing needs for upcoming events.▸ Successfully billed thousands of dollars of overdue or unpaid fees from corporate office by thoroughly auditing billing records and persevering in telephone collection follow-ups.

B.A., Art History

Network Security Certification, Information Technology