Sara Wigdahl, Shrm-Cp

Sara Wigdahl, Shrm-Cp Email and Phone Number

Chief Culture Advocate, Replenex @ Replenex
eden prairie, minnesota, united states
Sara Wigdahl, Shrm-Cp's Location
Rockford, Minnesota, United States, United States
Sara Wigdahl, Shrm-Cp's Contact Details

Sara Wigdahl, Shrm-Cp work email

Sara Wigdahl, Shrm-Cp personal email

n/a
About Sara Wigdahl, Shrm-Cp

Team leader with a proven ability to hire, train, supervise, motivate, recognize, and evaluate employees. Self-starter; completing tasks under minimal supervision. Detail and results-oriented; committed to learning new skills. Working well independently and on teams.

Sara Wigdahl, Shrm-Cp's Current Company Details
Replenex

Replenex

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Chief Culture Advocate, Replenex
eden prairie, minnesota, united states
Website:
replenex.com
Employees:
42
Sara Wigdahl, Shrm-Cp Work Experience Details
  • Replenex
    Chief Culture Advocate
    Replenex Aug 2021 - Present
    Eden Prairie, Minnesota
    My primary role is to create an environment where people look forward to coming to work each day.
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  • Sunnydays Therapy Inc
    Hr Manager
    Sunnydays Therapy Inc Dec 2018 - Aug 2021
    St. Michael, Mn
    HR department of one. Established and administered processes and procedures for all HR functions in a newly created department. Worked with leadership to ensure compliance with federal and state laws and regulations. Responsible for recruiting, interviewing, hiring, and onboarding of therapists and administrative staff across three locations. Administered benefits, leave of absence, paid time-off, and continuing education.
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  • Regis Corporation
    Guest Services Supervisor/Coach
    Regis Corporation Dec 2010 - Sep 2018
    Edina, Mn
    Monitored and coached Guest Services and HR/Payroll Representatives as well as IT Helpline Analysts to meet and exceed performance, attendance, and quality standards. Responded to escalated call situations to support needs of guests and representatives and negotiate guest resolutions in complex or challenging situations. Some of these resolutions included communicating with the BBB, Board of Cosmetology, and the Attorney General's office.Oversee flow of the department to ensure all tasks are completed and flow is smooth. This included daily and monthly reporting duties.
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  • Alleluia! Lutheran Church
    Office Manager
    Alleluia! Lutheran Church Mar 2010 - Dec 2010
    Managed daily office operations including database management, desktop publishing, and financial record keeping.
  • Carlson Marketing
    Quality Assurance, Training, & Lead Supervisor
    Carlson Marketing May 2006 - Dec 2008
    Managed the teams responsible for supporting call center agents through Training, Quality Assurance, and day to day assistance. Created and maintained monthly, quarterly, and annual reports and led internal information security initiatives to ensure Payment Card Industry (PCI) compliance.
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  • Carlson Marketing
    Customer Relations Supervisor
    Carlson Marketing Feb 2005 - May 2006
    Supervised and motivated 15-30 call center agents who achieved their performance objectives. Conducted interviews, assisted in creating department policies, and provided quarterly and annual performance reviews. Also responsible for client satisfaction through weekly call calibration sessions with my client.
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  • Carlson Marketing
    Training Specialist
    Carlson Marketing Sep 2003 - Feb 2005
    Developed and facilated new hire and program training both in the classroom and via eLearning. Often achieving high participant satisfaction ratings (4+ on a scale of 1-5).
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  • Carlson Marketing
    Customer Relations Advisor & Sr. Customer Relations Advisor
    Carlson Marketing Aug 1998 - Sep 2003
    Responded to customer inquiries, Subject Matter Expert (SME) for incoming and escalated phone calls. Assisted with On the Job Training (OJT) for newly trained agents.
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Sara Wigdahl, Shrm-Cp Skills

Training Customer Service Leadership Team Building Customer Satisfaction Management Coaching Teamwork Performance Management Team Leadership Call Center Recruiting Process Improvement Employee Relations Microsoft Office Interviews Call Centers Customer Experience Employee Training Human Resources Employee Engagement Quality Assurance Program Management Information Security Business Process Improvement Crm Outlook Cross Functional Team Leadership Access Customer Retention Negotiation Account Management Customer Relationship Management

Sara Wigdahl, Shrm-Cp Education Details

Frequently Asked Questions about Sara Wigdahl, Shrm-Cp

What company does Sara Wigdahl, Shrm-Cp work for?

Sara Wigdahl, Shrm-Cp works for Replenex

What is Sara Wigdahl, Shrm-Cp's role at the current company?

Sara Wigdahl, Shrm-Cp's current role is Chief Culture Advocate, Replenex.

What is Sara Wigdahl, Shrm-Cp's email address?

Sara Wigdahl, Shrm-Cp's email address is sa****@****nex.com

What schools did Sara Wigdahl, Shrm-Cp attend?

Sara Wigdahl, Shrm-Cp attended Anoka Ramsey Community College, Concordia University-St. Paul, North Hennepin Community College.

What skills is Sara Wigdahl, Shrm-Cp known for?

Sara Wigdahl, Shrm-Cp has skills like Training, Customer Service, Leadership, Team Building, Customer Satisfaction, Management, Coaching, Teamwork, Performance Management, Team Leadership, Call Center, Recruiting.

Who are Sara Wigdahl, Shrm-Cp's colleagues?

Sara Wigdahl, Shrm-Cp's colleagues are Fred Firnator, Tony D'aquisto, Jean Williamson, Sheldon Quaderer, Randy Prescott, Judy Ducks), Lee Jacobson.

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