Associate Vice President Of Residential Operations
Lake Villa, Illinois, United States
· Administer, supervise, and coordinate Residential Programs for 58+ youth and their families; overseeing all programming within the $10+ million operational budget.· Created and implemented universal staffing schedule for 10+ units and 90+ team members; monitoring and coordinating appropriate coverage; resulting in increased ratio compliance and service delivery, reduced agency overtime and improved resource allocation.· In the absence of a VP, performed as Interim Vice President of Residential Services, August 2023-February 2024, providing consistency and leadership in a tumultuous period.· Work collaboratively with multidisciplinary leaders to provide cohesive approaches to milieu-based treatment delivery, utilizing empathetic leadership to solicit the support of all levels of providers across various milieus effecting numerous changed procedures.· Drew on empathetic and supportive abilities to lead committed and act as member of several other internal committees developing effective policy and procedure; improving client outcomes as noted through use of physical restraint, recidivism, staff retention and unusual incident reporting.