Sarbashish Bhattacharjee Email & Phone Number

Bengaluru Area, India

Bengaluru Area, India

Bengaluru Area, India

 Responsible for hiring, training and mentoring staff for engineering services (Microsoft Technologies). Engineering Manager for AOA (addOnAutos.com). [Jan 2011 - Sep 2013] Product & Engineering Manager for izmoTeleTrak. Developed and Managed product izmoTeleTrak on Voxeo Prophecy 8 platform. The product back-end was developed using Java, JSP,Servlets, VoiceXML, CCXML, XHTML, FreeMarker technologies. Seamless integration with CRM. For more details on the product visit www.izmoteletrak.com. [March 2006 - Jan 2011]. Product & Engineering Manager for izmoMobi. Developed and Managed the izmoMobi product. For more details on the product visit http://www.izmocars.com/solutions/izmomobi.html [June 2007 - Present] Product and Engineering Manager for carazoo.mobi. This is India’s first mobile automotive portal www.carazoo.mobi [Dec 2009 - Jan 2011] Migration from Salesforce.com to Microsoft CRM 4.0. [Jul 2009] Implemented and customized MSCRM 3.0 with MiraPoint Mail Integration for Persistent Systems Pvt. Ltd, Pune. [Jul 2006] Maintenance and customization for Siebel CRM – On Demand for Internal Employees (License: 100). [Mar 2006 – Sep 2006] RFP preparation for selecting CRM vendors alternative to Siebel CRM – On Demand to reduce cost. Responsible for short listing and technically evaluating CRM vendors. Migrated from Siebel CRM – On Demand to Salesforce.com. Both data and customizations were migrated to Salesforce.com. [Sep 2006] Maintenance and customization of Salesforce.com. Custom s-controls were developed using Salesforce API. Delivered solution for IVR (Envox) and Siebel Integration for RAKBANK, Dubai, UAE. The solution was deployed by developing a custom DLL using the concepts of DLL Surrogates.

United Arab Emirates

 Responding to technical details pertaining to RFI’s & RFP’s to support the Sales team. Relationship with key customers. Technical Presentation and building Proof of Concepts for different verticals like Real Estate, High Tech, Media etc. Developed a custom module for Soffront CRM to support Active Directory (AD) integration. This was developed for the Client “Union Properties”. Developed a custom patch solution for DHCC & DDIA (Government of Dubai) to support Arabic language. The database server (MSSQL SERVER 2000) collation settings were also changed. Developed a custom solution for DDIA and DHCC to make Soffront CRM cluster aware. Developed a desktop outlook client plug-in for Soffront CRM using VB.Net and Soffront Object Model. Soffront CRM Implementation (Installation, Configuration and Customization as per Client requirement. Implemented Ten Soffront CRM software in a span of 2 years. Some of the major clients are Dubai Health Care City (DHCC), Dubai Development and Investment Authority (DDIA), Union Properties, Emirates Neon, Asteco Property Management. Post implementation Support for Soffront CRM. Customer Training on Soffront CRM Technical training (Internal) for Metadata Technical Consultants and Sales Reps.

United Arab Emirates

 Data migration from legacy system to Soffront CRM database. Customization of Sales & Marketing module to meet the business requirements. End-user training on Soffront CRM product suite. Workflow process customization. Development of custom reports using Classic ASP and Soffront Object Model.

Kolkata Area, India

 Implementation & Configuration of Soffront CRM. Customization of Soffront CRM using the Soffront Object Model & API's. Assist Sales Engineer in Pre-Sales Technical Demo. Developed and Designed the Soffront TrackWeb Synchronization module. It synchronizes data and attachment files between Oracle to MS-SQL and MS-SQL to Oracle. Played active role in developing Soffront Trackweb Form Designer module. Interacting with the Management in bringing new features to the product, giving product support to customers on critical issues, reviewing technical documents and giving product demo to hot prospects. Offshore project execution for Hewlett Packard (USA), Sony Corporation (USA), Redline Communications (Canada), Waste Audit Group (USA), Accelight Networks (Ottawa), Israel Aircrafts (Israel), Ensim Corporation (USA).

Kolkata Area, India

Project Name: EQUATOR – Web Based CRM tool for Danfoss, Singapore.Project Brief: An offshore project offloaded by Media One for development of a Web based CRM tool with functionalities like: Customer and Contact maintenance, Visit planning, Quotation, Activity Scheduling, Prospects maintenance, Literature database maintenance, Market segmentation and Customer potential, User level access rights and control.Role: Project Lead (handled a team of 7 developers)Project Completion Time: 7 months within schedule Involved in database designing.  Involved in developing the workflow architecture of the entire application.  Preparation of Project Management Plan, SRS, SDD, STP, CMP, QAP etc.  System Analysis & Design, DFD and E-R Modeling, Tuning & Configuring IIS,  Code Development for Presentation Tier. Wrote core DLL's using VB 6.0 Methodology and Preparation & Implementation of Software Quality Assurance,  Preparation of Cost Analysis on projects  Project planning  Preparation of Project Reports

Kolkata Area, India

 Database Design. Software Architectural design for all web-based products Developed & Designed Web Portals like carriers4u.com, knowhere2stay.com, jobsapkeliye.com, shopatcal.com Y2K solution for a Foxbase Accounting system (Client: Garuda Carriers & Shipping Ltd.) Code Development. Technical Presentation

Kolkata Area, India

 Worked on a Pilot Project for Chase Com (USA) using Siebel 5.0 for a period of three and a half months for implementation of Sales Force Automation. The Database Server was MS-SQL7.0. The Data was migrated from a legacy system in FOXBASE to Siebel Database using EIM Tool.

Kolkata Area, India

 Worked on a Pilot Project for a period of three and a half months at ASPL for implementation of web based doctors portal using ASP. The backbone was MS-SQL7.0.

Bsc, Physics, Chemistry, Mathematics

Bca, Computer Science