• Working knowledge of hardware, software, printer, Windows Operating systems and Microsoft 365. • Hand on experience on Imaging new and old system and resolving tickets by proper documentation.• Experience on Incident management and remote PC management tools like Assyst, SCCM/MECM, Bomgar.• Hands on skills on network patching, cable toning, wiring new drops.• Skilled in diagnosing and resolving application errors and other system issues.• Proficient in developing… Show more • Working knowledge of hardware, software, printer, Windows Operating systems and Microsoft 365. • Hand on experience on Imaging new and old system and resolving tickets by proper documentation.• Experience on Incident management and remote PC management tools like Assyst, SCCM/MECM, Bomgar.• Hands on skills on network patching, cable toning, wiring new drops.• Skilled in diagnosing and resolving application errors and other system issues.• Proficient in developing instructional materials and effectively communicating system changes to end users.• Comprehended IT infrastructure concepts including networking, security, DNS, DHCP, firewalls with proficiency in Microsoft management tools like Active Directory Services and SCCM.• Knowledge of healthcare or clinical setting, configuration management and asset management.• Extensive knowledge of HP laptops, PXE Boot for Windows installation to application setup, ensuring efficient hardware and software deployment.• Woking collaboratively with team on Project migration of Win7 to Win10.• Thrived in a dynamic team environment that values innovative thinking and excellence in client service.• Stay update of new and emerging technologies to stay current in the field. Show less

• Good experience in Installing, testing, and re-programming network equipment.• Skilled in installing, maintain and troubleshooting LAN, WAN, and other main frame networks like ATM, STM, Sonnet links for network productivity and efficiency. • Inventories and prioritizes network and equipment repairs.• Plans network installations by studying technical specifications and preparing an installation schematic. • Maintains network by troubleshooting and repairing outages, testing… Show more • Good experience in Installing, testing, and re-programming network equipment.• Skilled in installing, maintain and troubleshooting LAN, WAN, and other main frame networks like ATM, STM, Sonnet links for network productivity and efficiency. • Inventories and prioritizes network and equipment repairs.• Plans network installations by studying technical specifications and preparing an installation schematic. • Maintains network by troubleshooting and repairing outages, testing network traffic, back-up procedures, and updating documentation.• Maintains customer Rapaport by listening and answering questions and resolving concerns in a timely manner.• Hands on experience with IP Protocols OSPF, BGP, MPLS, STP and switching technology.• Hands on experience on PBX configuration.• Analyzing network performance and maintaining uptime of network.• Coordinating with vendors and warehouse during emergency replacement of site equipment’s. Show less