Sarbjit Kumar Email & Phone Number

Gurugram, Haryana, India

• Perform hands-on analysis of large volumes of data and across multiple data sets primarily using SQL and MS Access, Excel. And rollout of standard business dashboards and Generating insights which helps the postpaid business to drive e.g. Churn /New Activation/pack activation/ roamers /channel performance dashboard.• Responsible for data analytics to drive revenue growth and acquisitions for Postpaid through customer segmentation, strategy and targeting analysis.• Working on Ad-hoc / automated reports to measure the periodic performance of the Product. Pre/Post Analysis of new product launch.• Downloading data from primary or secondary data sources and maintaining databases/data analysis systems in (SQL & DB2) also creating dashboards, graph to analysis data and share the finding with stakeholders.• Support to Usage & Revenue Enhancement from Existing subscribers. and business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Net Addition, Churn etc.• Responsible for planning and execution of plan Upgrade & proposition claim CLM campaigns for revenue growth and churn reduction on platforms like Reco engine, Ab Initio tools.• Interaction with senior management on business trends and insights• Handling and Create High end automated reports to keep track of key KPI's of the product like revenue, active customer's, Churn, retention, and acquisitions for postpaid business.

Gurgaon, India

Gurugram, Haryana, India

Gurugram, Haryana, India

• Design, develop and support various daily, weekly, monthly and quarterly reporting• Maintaining ensuring data quality Extraction and mining of raw data, number crunching and converting them to useful information• Consolidate and track various reports Create report templates Collate reports from different queues and prepare dashboards• Automate reports to reduce man-hours spent on existing reports Prepare and publish weekly and monthly dashboards to management

New Delhi, Delhi, India

• Align & automate processes including data extraction for the processes for which measurement & research was conducted.• Audit and highlight gaps / loopholes in any process using the research reports provided by the agencies.• Analyzing market research reports given by various research agencies.• Data Extraction & analysis using CRM & BI software.• Trained team & Data Extraction Centers for data extraction processes.• Resolve all queries raised by the BPO partners• Provide new analysis and reporting as per required by the management.• Co-ordination with Partners for smooth running of daily activities

Bachelor Of Computer Application, Computer Science, B

Intermediate, Science

Matriculation