Sarbjot Mann Email & Phone Number

Burnaby, British Columbia, Canada

• Summary: As a dedicated leader and subject matter expert, I spearheaded quality assurance initiatives across multiple projects. I excel in identifying and addressing inefficiencies within testing strategies through.
• Credited in FC 24
• Credited in FC 25
• Successfully implemented workload management strategies that minimized abrupt workload spikes
• Improved testing strategies by analyzing historical data, leading to significant efficiency gainsWork Description
• Served as the point of contact and subject matter expert for multiple projects, driving quality assurance initiatives

Burnaby, British Columbia, Canada

• Summary: As a team leader, I successfully managed a team of five, developing test plans to meet acceptance criteria across four diverse projects. I provided training and mentorship to enhance team skills, while.
• Credited in FIFA 23
• Served as Point of Contact and Subject Matter Expert for four internal projects
• Led multiple handover presentations, receiving positive feedback Work Description:
• Led a team of five and developed test plans to ensure acceptance criteria were met for four different projects
• Provided training and mentorship to team members to enhance their skills

Burnaby, British Columbia, Canada

• Summary:As a Research Assistant at Simon Fraser University, I specialized in developing data analysis scripts to support linguistic research. My work included designing a Python tool for phonological network analysis.
• Paper pending publication
• Contributed to published research through development of a phonological network analysis toolWork Description:
• Primary responsibility was writing scripts and documentation code to facilitate data analysis and visualization
• Developed a Python script for phonological similar network creation and analysis, contributing to published research
• Assisted in the collection and organization of data, using a variety of software and tools to process and analyze information

• Summary: As a key tester for a AAA Soccer Game, I was responsible for logging and carefully tracking bugs to make sure they were fixed correctly throughout the development process. I kept detailed records of all issues.
• Contributed to the successful launch of a AAA Soccer Game by providing essential quality assurance support.Work Description
• Provided detailed qualitative feedback, identifying key themes and issues to support development improvements
• Follow up with development and testing partners and ensuring bugs are properly logged then resolved
• Tracked and ensured accurate logging and resolution of bugs across teams to enhance user experience

Squamish, British Columbia, Canada

• Summary: In my role, I delivered exceptional customer service by assisting with product demonstrations and answering inquiries about features, specifications, and compatibility. I leveraged my product knowledge and.
• Enhanced customer satisfaction by providing clear and informative product demonstrations, leading to an increase in sales conversions
• Streamlined inventory processes by efficiently organizing incoming products, reducing restocking time and improving store efficiencyWork Description:
• Assisted customers with product demonstrations and answered questions about features, specifications, and compatibility
• Utilized product knowledge and sales techniques to provide recommendations and advice to customers, helping them to make informed purchasing decisions
• Assisted in the unloading and stocking of delivery trucks, ensuring that incoming products were accurately received and promptly shelved or organized

Squamish, British Columbia, Canada

• Summary: In my customer service role, I assisted customers with their purchases, helped locate merchandise, and effectively addressed customer complaints by providing practical solutions. I was also entrusted with.
• Improved customer satisfaction scores by resolving complaints and ensuring a positive shopping experience
• Successfully trained new employees, enabling them to quickly and effectively process transactions, which enhanced team efficiencyWork Description:
• Provided customer services by assisting customers with their purchases, locate merchandise and successfully handled customer complaints by providing solutions when necessary
• Regularly trusted to train new employees on how to quickly and effectively process transactions