I coordinate with customers, drivers, and insurance providers. When customers require roadside assistance, I connect them with drivers. My role involves managing the tow book to ensure timely assistance and smooth operations.

Next Generation Communication is a Web Development company operating in the USA.• Managing freelance profile.• Bid for projects on Upwork and Flex jobs.• Look for available position in US Agencies.• Schedule appointments and meeting with lead and clients.

As a transcriber I ensure smooth communication between customers and agents in the automotive sector by accurately transcribing and translating conversations in dealerships and service centers.•Transcribed and summarized customer-agent calls to ensure clear and concise communication in the automotive sector.• Utilized specialized software to efficiently manage and organize transcription files.• Translated conversations between customers and agents. Enhancing understanding in vehicle-related services.