Sarena Cook Shrm-Scp Email & Phone Number

Eugene, Oregon, United States

The People Experience Business Partner plays an integral role in driving engagement initiatives, strategies and philosophies. They lead the planning, development and implementation of programs and strategies to maintain a culture of exceptional employee engagement adhering to OCCU’s vision and values. This Business Partner demonstrates strong facilitation, coaching and meeting management skills to foster open, direct and consistent communication at all levels of the organization. Specialty areas include Employee Engagement and Experience, Career Development, Coaching, Performance, Incentives, and Internal Communications.

Eugene, Oregon Area

Manage a team of highly motivated and skilled LD specialists, Employee Engagement and DEI Business Partners.Work with the SVP of People Experience to ensure onboarding, development and leadership programs are planned, resourced and executed in alignment with company needs. Oversee the Employee Engagement Program and support Diversity, Equity, Inclusion and Belonging efforts for the organization.Research and provide expertise in curriculum trends and best practices for ongoingprofessional development in the areas of leadership, coaching, member service andonboarding.Design, implement, facilitate and evaluate professional development programs asassigned by the SVP of People Experience and Organizational Development. These programs include butare not limited to: leadership training, mentor programs, team building, learningcoach/shadow programs, public speaking, sales and service training and competencybased career development.Act as a champion for culture and the member experience through the design andimplementation of value based and member-centric training initiatives.

Boulder, Co

Lead a team of learning and development professionals that are responsible for the effective development, coordination and delivery of training initiatives and programs.Coach training team on effective learning objective development, training delivery and curriculum development. Evaluate training delivery effectiveness by conducting observational coaching sessions, completing one on ones and facilitating team learning events. Assess organizational training needs, identify gaps and develop strategic training plans foster professional development and continuous learning.Works alongside with the AVP of Learning and Development to ensure that all leadership, sales and development coursework are planned, resourced and executed in alignment with company needs.Researches and provides expertise in curriculum trends and best practices for ongoing professional development in the areas of leadership, sales, member service and ongoing professional development.Designs, implements, facilitates and evaluates professional development training programs Collaborates with stakeholders and HR Business Partners to develop organizational/individual learning programs that support and maintain highly successful employees. This includes supporting the execution of HR coaching plans through learning and development opportunities. Create personalized development plans for participants to guide their learning experience, resourcing current curriculum and making recommending for additional resources.

Boulder, Co

Development and facilitation of the sales process at Elevations Credit Union. Partner with key stakeholders to develop and coach a highly successful sales team. Motivate, educate and empower sales staff to meet and exceed goals. Drive member engagement and retention to exceptional levels through program development and relationship management. creation and facilitation of Sales, Advances Sales, Leadership and Coaching courses.

Boulder Co

Develop and facilitate Sales, Service and Product Knowledge training for new and existing employees. Current responsibilities include creating and facilitating curriculum for Consumer and Business Deposit Products, Consumer and Business Lending, Customer Service, Sales Training and Problem Resolution and Feedback.

Denver Tech Center And 16Th And Champa Branches

Managed both the Denver Tech Center Branch and 16th and Champa branch to success with quarterly and annual branch sales and operational goals. I have a passion for building thriving relationships with business owners, consumer clients and members of community outreach programs in Downtown Denver. I held the position as Key 4 Women Retail Champion and enjoy empowering women in the Colorado business community.

Manage banking center staff to perform daily operations and to meet quarterly and annual branch sales and operational goals. Complete quarterly and annual reviews of staff members and provide performance coaching. Bring in new business for branch and assist with current client issues.

Self-source Partnership Banking (banking benefits program) relationships with local businesses in Colorado District. Coordinate and attend large events to maximize company exposure and bring in outside business. Coach and train district sales staff to maximize sales production.

Self-source business and assist branch traffic with the following products lines: Personal, Business, Investments, Retirement Planning, Personal and Business Loans, and Partnership Banking.