Federico Saretzki Email & Phone Number

Bogotá, Distrito Capital, Colombia

● Verify client identities using third-party software to ensure consistency with their SMSaccount profiles and initiate verification as needed.● Professionally address client inquiries and support requests via Zendesk whilemaintaining effective communication to resolve concerns and issues while alwayskeeping company security in mind.● Accurately document client interactions and valuable client information within our internalsystems.● Generate reports and share insights with the team concerning identity verification-relatedactivities.● Collaborate with the Manager, Digital Content Compliance as necessary to investigateaccounts suspected of improper activity, including copyright infringement, artificialstreaming, UGC violations, credit card fraud, or other suspicious behavior.● Utilize identity verification software to analyze account metrics and relevant data toidentify patterns or indicators of improper activity.● Document findings and recommend appropriate actions, such as account termination,further verification, or escalation to management if necessary. Offer support and guidance to colleagues handling complex cases related to improperaccount activity.● Support team members as necessary to empower them in recognizing and effectivelyresponding to accounts exhibiting improper activity.

Bogotá, Distrito Capital, Colombia

We are a creative studio and production company, fostering different academic events such as conferences, speeches, congress, forums. We create experiences based upon high tech, relevant content and strategic planning.We offer technical, artistic, executive production for small and medium scale events on the MICE industry.Local clients such as Pioneer DJ, ALPHA Teta, Super Audio, IADB and private corporations

Colombia

Event Producer and Event Manager for different local companies, marketing's agencies and international brands. Technical producer, general producer and executive producer for large scale events. General planning, risk management and event production.Plan and organise promotional, business and social events. Responsible for running a range of events, ensuring the target audience is engaged and the message of the event is marketed properly. Overseeing the planning and execution of events for businesses and organizations. Planning and coordinating accommodations, venues, staffing, catering, transportation, and equipment for sound or video. Managing the budget and negotiate pricing with various vendors.Key events:- Devcon 2022 Bogotá- Mckinsey Forum 2022 Bogotá- Netflix screening - Disney screening- Cátedra Clemencia Forero 2023Event Production · Corporate Events · Event Management · Event Planning · Live Events

Colombia

Event Manager & Account Manager "Change management Forum: water and basic sanitation sector in Colombia", WSA/CCO Water and Sanitation - CCO, conferences, key note speakers, networking for 150 guests.Management of all phases of the event (design, planning, prior coordination, execution, production, and subsequent analysis) ensuring that the objectives set by the Inter-American Development Bank and the Economic Cooperation and Development - SECO of the Embassy of Switzerland in Colombia, are completed.https://youtu.be/ryS1ZQYqzD8?si=WJBJ7tPWXdzjrDOI

• Ingest all on-demand shows for all channels, and assist with supplier content ingestion and content matches.• Ensure metadata completeness and quality assurance of content.• Perform channel check-ins approximately once per month to review channel activity and take corrective action on inactive channels as needed.• Check in with the curators regularly via email and/or Slack to maintain open lines of communication.• Perform qualitative and quantitative analysis of channel data to develop channel statistics.• Analyze channel statistics and communicate findings to VP Content Operations.• Formulate solutions to problems or perceived problems and present to the VP Content Operations.• Work closely with VP Content Operations to improve channel(s), as necessary.

The Sr. Channel Director will actively develop radio channels for Digitally Imported, Inc.’ various verticals, with a particular emphasis on Latin/Hispanic audience development. Careful curation and filtering of audio content is paramount, along with generating marketing ideas, social media strategies, and being the liaison to other future channel directors.http://www.radiotunes.com/#latinhttps://www.radiotunes.com/datempoloungehttps://www.jazzradio.com/fusionloungehttp://www.jazzradio.com/latinjazzhttp://www.jazzradio.com/flamencojazzhttp://www.di.fm/latinhousehttp://web.archive.org/web/20150423212229/http://www.frescaradio.com/https://www.di.fm/curators/saretzki

Assisting the Marketing Director by taking care of customer issues and technical questions. Knowledge in services such as http://www.desk.com/ and https://www.zendesk.com/.Training and tutoring new agents, creation of customer service manual and guidelinesProvide web customer support and data analytics for Company.Anticipate customer service needsLink between the Marketing and Developers Team for any fixesDigital Communication with our multi-national audience

Ottawa

AV and Light tech for corporate functions, music shows, festivals, ballrooms, conferences, weddings corporate meetings, fundraisers, among others. Assistant to the Operations Manager in logistics and operation, preparation and setup of audio, video and light gear. Stage manager, audio engineer, load in/out, setup/teardown and operation of equipment. Coordination and supervision of load in / out and setup of equipment. Setup of perimeter lights and Room transformation with LED technology, leecos and gobos. Tech coordination of events and customer service with the supervision and operation of gear. Tech assistant in fixed/intelligent lights, Digital/Analog Audio. Setting up and engineering in more than 45 venues, hotels around the Capital Region in the last semester.

Ottawa

Every Friday - 11:00 AM to 12 M Eastern Time. Producer and presenter CHIN Radio - Onda Latina. The show is a grasp of new, updated beats and trends of latinamerican music, technology news from around the world and local information of National Capital's Latino community. "La Onda Latina" attracting and delighting listeners of all ages daily from the National Capital's Latino community. Music, interviews, and community events are also highlighted on the show. Campaign coordinator for Event Management AC Wish events, creating a synergy between Algonquin College Event Management - School of Hospitality and Tourism and the radio station for the promotion of 16 events around the capital region, with radio spots in four different languages. 97.9 FM and http://www.chinradioottawa.com/All previous shows posted http://www.mixcloud.com/saretzki/

Ottawa, Canada Area

Assessment and advise the process, towards the planning of the Scotia Bank Convention that is going to be held in Bogotá, Colombia next January 2013. As a deliverable assessment the consulting will produce a final report as a guide and user manual, a monitor system for this event planning. The document will include the conclusions, analysis, and details of the whole process, a useful toolkit.

Ottawa, Canada Area

Assistance in planning, marketing, logistics and set up of corporate functions and events from the Event Specialist Office at different locations at the Byward Market, Ottawa.

Ottawa, Canada Area

Assistant - CBA Mid-Winter Meeting of Council ◦ February 10-12, 2012, Mayan Riviera, MXSeveral responsabilities such as the Translation and bilingual assistance with the hotel, Booking of the Programming, Event orders for the Programming, Assistance in logistics, packing lists, itineraries, shuttle buses, accommodations and rooming list among others

Bogotá, Colombia

Executive Producer of events with emphasis on technical, logistic and field support in different trademark events such as Hyundai, Bogota Bank, Henkel, Ibis Hotel, Ecopetrol, Presidency of the Republic, Inter-American Development Bank, Proexport among others.

Bogotá, Colombia

Post graduateBusiness Management, Services and Products of MusicAnalysis of important changes in the structure and the value chain of the musical industry worldwide in the last few decades.

Bogotá, Colombia

Assistance in the Administrative, logistic and executive production of the Exhibition

Bogotá, Colombia

Coordinator of the Cultural Agenda of the Chamber of Commerce of Bogotá and Executive Producer 4th International Art Fair.

Bogotá, Colombia

Coordinator of the management development independent label “Surfonic”, advisor and consultant in the business plan, marketing and promotion.

Bogotá, Colombia

Tour Manager of the “Exporting Platforms” Project. Coordination and interlocution with International Networks.

Bogotá, Colombia

Positioning of the trademark and advising in Culture and Entertainment projects as well as marketing plans.

Bogotá, Colombia

Consultant in the performance of cultural and artistic events and technical production assistance in the national and international events held by the Minister's office

Event Management Post Graduate Certificate, Meeting And Event Planning, Post Graduate Certificate

Activities and Societies: Fundrasing event for Children's Wish Foundation "Making Wishes Fly" and volunteer in different events from other.

Musical Projects Management, Music Business

Music Business Diploma

Bachelor Of Arts (B.A.), Philosophy

MA Philosophy

International High School, Ib

Activities and Societies: 1st prize Poetry competition 1993, 1995 Best Actor Recognition / School Theatre Festival Uncoli 1995

Educación Secundaria

Activities and Societies: Theatre