Exciting Journey so far from non-tech to Tech industry.My love for computers started in early stage of internet and computer of India when everything was new and exciting.Spending hours at cybercafes, learning about computers and new technology was like a wormhole open for me. Since then its been 23yrs and my passion/curiosity still the same.Now I am with IT By Design working as Senior System Admisnistrator, working in a MSP environment.I enjoy my work and have gathered good knowledge and experiences on Servers, networking, firewalls, Data backup, ticketing tools and much more.I have enjoyed many executive & senior positions like Executive, Technical executive/senior executive, Assistant team leader, Quality analyst, Trainer, Technical Sales, Product/Process enhancement & projects.These all have helped me to give my best for the Organizations I work for.Please feel free to contact me for knowledge sharing, Training or any above roles.Be happy & keep sharing knowledge.
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Senior Helpdesk SpecialistIt By DesignNoida, Up, In -
System AdministratorIt By Design Feb 2018 - PresentSector 126, NoidaWorking for the MSP Community IT. Handling queries related to Active directory, User management, Exchange, Office 365 and more
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Senior Helpdesk SpecialistIt By Design Feb 2012 - PresentNoida, Uttar Pradesh, India• End User Support: Hardware & Software Troubleshooting, MS Office Application Support, Printer Support, Desktop Connectivity Support, Third Party Application Support, VPN Setup & Troubleshooting.• Office 365: User Mailbox Administration, License Management, Mail Flow, Mail Trace, Spam Filtering.• Active Directory: User Administration, Groups/OU Management, Group Policies Access Provisioning, File/Folder Management.• Windows Server: Remote Agent Monitoring, Server Offline Alerts, CPU High Usage Alerts, Disk Space Monitoring.• MSP Tools: CW Manage, Addigy, N-Central.
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Client Technical Support Specialist (L2)Dell Technologies Feb 2012 - Sep 2017Gurgaon, IndiaITIL certified, Cloud Foundation certified, Six Sigma Yellow belt. -
Sr Tech SupportConvergys Dec 2010 - Jan 2012
Sarfaraz Ali Skills
Sarfaraz Ali Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Sarfaraz Ali
What company does Sarfaraz Ali work for?
Sarfaraz Ali works for It By Design
What is Sarfaraz Ali's role at the current company?
Sarfaraz Ali's current role is Senior Helpdesk Specialist.
What schools did Sarfaraz Ali attend?
Sarfaraz Ali attended Indira Gandhi National Open University.
What skills is Sarfaraz Ali known for?
Sarfaraz Ali has skills like Software, Customer Service, Customer Satisfaction, Customer Support, Teamwork, Technical Support, Data Entry, Databases.
Who are Sarfaraz Ali's colleagues?
Sarfaraz Ali's colleagues are Sukriti Singh, Margarette Martie Concon, Biren Patel, Naveen Kumar, Gaurav Vaid, Julits Velasco, Sheetal Nair.
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Sarfaraz Ali
Senior Testing And Commissioning Engineer In Metro And Tunnels || Jakson Infra || Ex- Savronik Sistem India || Ex-Legrand || Ex-Rm ControlNoida -
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