Sarfaraz Bashir Email & Phone Number

Delhi, India

 Reporting to the Country Representative India, leading the support services function for India Program. Ensure timely, accurate processing, documentation of procurements for programs run through Mercy Corps India as well as those through the partner organizations. Coordinate in-country logistics of equipment, material and inventories related to Mercy Corps India country program. Maintain inventory records of materials and materials flow; oversee tracking of all Mercy Corps India assets. Maintaining staff records including performance reviews, tracking leaves of the team members. Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises. Update HR policies from time to time and ensure compliance with the policies. Provide strategic support relate to personnel contracts management. Interface with stakeholders responsible for coordinating all operations functions via the appropriate approval processes. Managed tendering processes including invitational & open tenders and framework agreements. Managed procurements for emergency response and development interventions in India. Drafted contracts for consultants, vendors, preferred suppliers and other service providers in line with local laws and organizational guidelines. Provided technical support to local partner organizations and field offices on complex procurements and tendering processes. Spearheading the HR functions for the IT start-up, leading end to end HR functions. Managed recruitment and on-boarding. Set up the HR systems, processes and templates; led the development of HR policies and handbook as per the local labour laws and best practices in the sector. Providing strategic and technical support, coordination and supervision designed to meet the long-term strategic goals of the country portfolio. Providing HR Recruiting Support to Ukraine Response. Responsible for India Safeguarding Co-Investigator.

Kashmir| Darjeeling| Kerala

 Reporting to the Country Representative India, leading the Operations team for a portfolio spanning across India. Responsible as India emergency response and Integrity focal point. Strong strategic planning, problem solving and effective team lead committed to engaging new avenues to empower teams to competently execute projects, delivering results and promoting agility and adaptive management. Led the start of bases in multiple states along with forging relationships with new local partner organizations and government bodies. Led the emergency operations functions during Kashmir Floods, Kerala Floods and Cyclone Fani (Odisha) responses Managing security for the portfolio, monitoring the security, updating the country security management plan and taking measures to mitigate safety and security risks. Coordinating with global procurement and global suppliers for complex procurements. Leading operations, logistics and supply chain, administration and finance.

Jammu & Kashmir, India

 Led day-to-day operations of the organization. Oversaw, the procurement, administration, human resource and finance staff making sure that the office operations were running smoothly.  Created and established new operational procedures including manuals for Administration, Human Resource and Procurement with inputs from the executive director and approval of the board. Recruited teams for procurement, administration, logistics and finance. Created performance management systems for the organisation. Identified and implemented relevant formal training for the staff

Jammu, Jammu & Kashmir, India

 Responsible for handling insurance business in Central Zone, North Zone & Ladakh Zone in a Banc assurance model with J&K Bank Ltd. Spearheading business development efforts across business cluster for generating business for the organization. Achieving sales targets through a team of Channel Sales Officers /Financial Planning Consultants located in branches of J&K Bank Ltd business development and procurement. Handling a team of Insurance Managers deputed by Bank for business generation in central zone. Maintaining relationships with Vice President, Asst. Vice Presidents and Branch Managers for the growth and development of business which involves formulating and executing strategies. Ensuring quality business and adherence to ethical standards. Renewal: Handling a team for reinstatement of lapsed policies, services and grievance redressal. Initial underwriting of the fresh proposals received at the district head quarter. Managing the entire responsibility of the branch; assessing the resource requirements, resource mobilization and demobilization. Assessment of risk using various underwriting tools. Implementation of processes. After taking the assignment of central zone there was been a persistent growth in business per month. Achieved 100% target for financial year 2008-2009, 2009-2010, 2010-2011, and 2011-12. Highest renewal percentage throughout country.

Srinagar, Jammu & Kashmir, India

Handling branch operations activities.Managing the entire responsibility of the branch; assessing the resource requirements, resource mobilization and demobilization.Assessment of risk using various underwriting tools. Implementation of processes.Streamlined the process of business login, procurement and supply chain.Gave a new look to MIS and MIS run reports.Awarded Managers recommendation award.Awarded best underwriter for risk assessment in the zone.

Delhi, India

 Interacting with client and the central quality team for streamlining the process. Monitoring the revenue; devising strategies to ensure that the costs are kept at a minimum. Certified Six Sigma Green Belt as a Team Member; project was undertaken for increasing the login efficiency of the process. Certified Six Sigma Green Belt as a Team Member; project was undertaken for reducing absenteeism. Instrumental in bringing the change in complete structure of reporting. Team won the Best Team of the Business Unit award for the fiscal year 2005-2006. Appreciated by the client for smooth transitioning of the previous process to the new vendor.

Advanced Diploma In Software Engg

Investigator Qualification Training Scheme, Investigations In Sexual Exploitation, Abuse & Harassment