Sarfaraz Mulla
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Sarfaraz Mulla Email & Phone Number

IT Leadership | Stakeholder Engagement | Agile | Infrastructure Security | Project Management | Risk/Change Management | ITIL | Business Analysis | Team Leadership. at Qualifacts
Location: India, India, India 5 work roles 3 schools
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Current company
Role
IT Leadership | Stakeholder Engagement | Agile | Infrastructure Security | Project Management | Risk/Change Management | ITIL | Business Analysis | Team Leadership.
Location
India, India, India
Company size

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Sarfaraz Mulla is listed as IT Leadership | Stakeholder Engagement | Agile | Infrastructure Security | Project Management | Risk/Change Management | ITIL | Business Analysis | Team Leadership. at Qualifacts, a company with 250 employees, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Sarfaraz Mulla.

Sarfaraz Mulla previously worked as Manager - Enterprise Technology at Qualifacts and IT Support Engineer Project Coordinator at Automation Anywhere. Sarfaraz Mulla holds Master Of Business Administration - Mba, Information Technology from Global Tech Institute Of Management, Delhi.

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Qualifacts

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About Sarfaraz Mulla

As a seasoned professional with over 15 years of experience, I have consistently spearheaded IT projects with strategic direction, delivering innovative technical solutions that surpass stakeholder expectations. My leadership style focuses on empowering teams and fostering excellence in IT support through a combination of strategic guidance and technical proficiency.➤ WHERE CAN I ADD VALUE• Proactively assess risks in project management to ensure seamless execution and mitigate potential issues, driving efficiency.• Optimize corporate IT networks and deploy cutting-edge solutions to enable seamless and efficient operations within organizations.• Collaborate closely with cross-functional teams and subject matter experts to develop robust governance frameworks, emphasizing collaboration.• Prioritize security in physical infrastructure and information assets, adhering diligently to industry best practices and orchestrating comprehensive security measures.• Lead teams dynamically through complex technical challenges, fostering a culture of innovation and continuous improvement.• Demonstrate a track record of delivering results and driving excellence, poised to make impactful contributions in any IT leadership role.➤TECHNICAL EXPERTISE• Proficient in IT Leadership, IT Support/Technical Support, ITIL 4, IT Service Management, PMP, Agile Foundation, Enterprise Architecture Foundation, AWS Monitoring and Reporting, and AWS Certified Solution Architect.➤PROJECT EXPERTISE • Experienced in Netskope DLP, Active Directory, SharePoint, Patch Management, Citrix XenApp and PVS, Valimail Email Protection, Rubrik Email Backup, MobileIron MDM, Intune MDM, Carbonite Data Backup, Veeam Data Backup, and Internal Audit.✎ About MeMy expertise extends to optimizing IT infrastructure and architecture to enhance scalability, reliability, and performance across diverse environments. I excel in coordinating hardware deployments and upgrades with minimal disruption, ensuring maximum efficiency in operations. Let's connect to explore how I can add value to your team and objectives.📧 Do reach me out at: mulla.sarfaraz@outlook.com | +91- 9638066997.

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Sarfaraz Mulla's current company

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Qualifacts
Qualifacts
IT Leadership | Stakeholder Engagement | Agile | Infrastructure Security | Project Management | Risk/Change Management | ITIL | Business Analysis | Team Leadership.
nashville, tennessee, united states
Website
Employees
250
AeroLeads page
5 roles

Sarfaraz Mulla work experience

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Manager - Enterprise Technology

Current

Vadodara, Gujarat, India

Jul 2024 - Present

It Support Engineer Project Coordinator

Vadodara, Gujarat, India

I have spearheaded transformative initiatives, including the implementation of a Barista "Chat BOT" that led to a 25% increase in ticket resolution, orchestrating robust security measures that decreased incidents by 90%, pioneering Mobile Device Management for comprehensive device control, successfully guiding the company through ISO 27001, SOC2, HIPPA.

Apr 2020 - Aug 2023

Consultant – Systems

Vadodara, Gujarat, India

As Shift Incharge, I orchestrated a team of 10 Full-Time Employees (FTEs), ensuring smooth operations and SLA adherence, while also serving as a Subject Matter Expert (SME) in Citrix architecture, maintaining 100% SLA compliance and optimizing system performance. Furthermore, I led the seamless upgrade and migration of over 60 clients for Windows, Citrix.

Aug 2015 - Apr 2020

Sr System Administrator And Trainer

Vadodara, Gujarat, India

I spearheaded the comprehensive training of consultants in Windows, VMware, Citrix, and Checkpoint firewall technologies, ensuring skill enhancement and proficiency, while orchestrating the management of corporate IT infrastructure to guarantee 100% updates, optimal functionality, and adherence to ITIL processes for end-user support. Additionally, I.

May 2013 - Aug 2015

System And Network Engineer

Jammin Recreation

Vadodara, Gujarat, India

Jul 2008 - May 2013
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3 education records

Sarfaraz Mulla education

Diploma Of Education, Computer Science

FAQ

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What company does Sarfaraz Mulla work for?

Sarfaraz Mulla works for Qualifacts.

What is Sarfaraz Mulla's role at Qualifacts?

Sarfaraz Mulla is listed as IT Leadership | Stakeholder Engagement | Agile | Infrastructure Security | Project Management | Risk/Change Management | ITIL | Business Analysis | Team Leadership. at Qualifacts.

Where is Sarfaraz Mulla based?

Sarfaraz Mulla is based in India, India, India while working with Qualifacts.

What companies has Sarfaraz Mulla worked for?

Sarfaraz Mulla has worked for Qualifacts, Automation Anywhere, Atos It Solutions And Services A/S, Softnice, and Jammin Recreation.

Who are Sarfaraz Mulla's colleagues at Qualifacts?

Sarfaraz Mulla's colleagues at Qualifacts include Archna Sharma, Vraj Parmar, Susan Sheedy, Dishant Shah, and Mary Givens.

How can I contact Sarfaraz Mulla?

You can use AeroLeads to view verified contact signals for Sarfaraz Mulla at Qualifacts, including work email, phone, and LinkedIn data when available.

What schools did Sarfaraz Mulla attend?

Sarfaraz Mulla holds Master Of Business Administration - Mba, Information Technology from Global Tech Institute Of Management, Delhi.

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