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Sarfraz Maredia Email & Phone Number
Technical Analyst
at
The Woodbridge Company limited
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Analyst
Location
Greater Toronto Area, Canada
Company size
Who is Sarfraz Maredia? Overview
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Quick answer
Sarfraz Maredia is listed as Technical Analyst at The Woodbridge Company limited, a with 35 employees, based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Sarfraz Maredia.
Sarfraz Maredia previously worked as Technical Support Analyst at The Woodbridge Company Limited and Senior Help Desk Technician at Doprocess. Sarfraz Maredia holds Networking And System Security Analysis, Computer And Information Systems Security/Information Assurance, B+ from George Brown College.
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The Woodbridge Company limited
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Profile bio
About Sarfraz Maredia
A process oriented, attentive to detail, and independent IT Support with over 7 years of experience working in an office IT environment. Committed to assigned tasks and projects ensuring they are completed with the highest levels of quality. Dedicated to ensuring end-user satisfaction by understanding their needs, maintaining communication, and putting in the time to achieve their needs. Adept at learning new technologies and actively developing new processes within the organization.CORE COMPETENCIES:Employee Management: Onboard new employees, manage employee transfers, GAL updates, employee physical moves, employee LOAs, and employee terminations.Software Management: Manage software licensing and installation, maintain vendor contracts and renewals, and create audit reports of licensing for vendors.Hardware Management: Deploy, re-image, and reclaim systems and inventory management.Phone Configuration: Cisco IP programming of desk phones and corresponding voicemail accounts. Manage user accounts with recorded phones lines through 3rd party vendor.Mobile Account Support: Work with mobile account providers to setup devices, phone lines & accounts, ordering of phones and accessories, investigate issues reported by users, roaming package setups, and troubleshoot technical issues while users are abroad. Experience with iOS, Android, Windows Phone, and previously the Blackberry BES.VPN Accounts: Manage VPN accounts using RSA. Setup work from home options on users’ personal devices or company provided mobile hardware (laptops, iPads, Microsoft Surface).
Listed skills include Customer Experience, Powerpoint, Information Security, Windows Server, and 24 others.
Current workplace
Sarfraz Maredia's current company
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The Woodbridge Company Limited
Employees
35
AeroLeads page
5 roles
Sarfraz Maredia work experience
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Technical Support Analyst
Current
The Woodbridge Company Limited
Jan 2023 - Present
Senior Help Desk Technician
• Product expert addressing all client inquiries about DoProcess legal and real estate software, and providing technical, hardware, and software support for law firms, lawyers, paralegals, and clerks.• Ensure a consistent seamless, welcoming, and approachable experience for the installation and onboarding process of the DoProcess suite of products, focusing on transition to the newly rolled out cloud platform and troubleshooting migration issues.• Provide internal and external IT support for DoProcess suite of software requiring technical and non-technical assistance on complex troubleshooting related to software, hardware, and connectivity issues of all products through various channels of communication, including phone, email, video calls, and remote desktop access.• First point of contact for client IT departments to assist with specific networking requirements for DoProcess software suites and ensuring network security complianceMain contact for all computer and related hardware, application and network connectivity related requests for technical support• Troubleshoot and resolve technical issues related to servers, computers, and peripherals; troubleshoot issues with Microsoft Windows operating systems as well as Mac OS operating systems• Leverage available tools, such as SMS, remote support, knowledgebase, etc. to help resolve incidentsHelp onboard and exit user and client accounts in accordance with company policies and procedures• Order, configure, maintain and upgrade desktop and laptops as well as new equipment for users and client sites, according to their specific requirements and to meet DoProcess requirements• Maintain inventory of all hardware equipment, software applications, and software licenses/keys for the organization• Develop procedures and provide training and documentation on hardware, software, and application use
Nov 2019 - Jul 2022
Store Manager
Dec 2016 - Sep 2019
Technical Team Lead
Convergys Global Services
Started working as technical support representative level 2 with Convergys. Got promoted as team lead in May 2014. When I was team lead, my responsibilities were taking care of smooth flow of technical / customer support. Handled a team of 12. Coached and motivated the team members to achieve their targets and matrix. Delivered team briefings. Handled escalations by the customers.
Dec 2011 - Dec 2014
2 education records
Sarfraz Maredia education
Networking And System Security Analysis, Computer And Information Systems Security/Information Assurance, B+
Bachelor'S Degree In Information Technology, Computer And Information Systems Security
FAQ
Frequently asked questions about Sarfraz Maredia
Quick answers generated from the profile data available on this page.
What company does Sarfraz Maredia work for?
Sarfraz Maredia works for The Woodbridge Company limited.
What is Sarfraz Maredia's role at The Woodbridge Company limited?
Sarfraz Maredia is listed as Technical Analyst at The Woodbridge Company limited.
Where is Sarfraz Maredia based?
Sarfraz Maredia is based in Greater Toronto Area, Canada while working with The Woodbridge Company limited.
What companies has Sarfraz Maredia worked for?
Sarfraz Maredia has worked for The Woodbridge Company Limited, Doprocess, Subway, and Convergys Global Services.
How can I contact Sarfraz Maredia?
You can use AeroLeads to view verified contact signals for Sarfraz Maredia at The Woodbridge Company limited, including work email, phone, and LinkedIn data when available.
What schools did Sarfraz Maredia attend?
Sarfraz Maredia holds Networking And System Security Analysis, Computer And Information Systems Security/Information Assurance, B+ from George Brown College.
What skills is Sarfraz Maredia known for?
Sarfraz Maredia is listed with skills including Customer Experience, Powerpoint, Information Security, Windows Server, Cisco Systems Products, Splunk, Linux, and Active Directory.
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