Sarfraz Naina, Pmp, Scpm Email & Phone Number

Provide consulting services in Project / Program Management and Cloud Computing for New York State agencies, delivering IT projects from planning, development, implementation, to continuous operations and support, while managing scope, schedule, and budget.

Auburn, Wa, Us

Information Technology Services for SUNY Research FoundationManaged customer account to deliver enterprise-wide projects, continuous operations, and world-class customer experience. Planned, managed, and executed on multiple project initiatives to deliver technology lifecycle solutions and best practices adding value which compounds over time, helping client’s TCO. Managed 4 direct reports, and 14 indirect reports.Selected accomplishments:* Delivered Oracle BI upgrade (OBIEE 12c) for Research Foundation’s key application, Report Center, enabling faculty and administrative staff across SUNY campuses on new and enhanced reporting and analysis on day-to-day operations.* Provided executive level status to CIO and Director of IT Operations for weekly management status reports on operations and projects driven initiatives.

Albany, Ny, Us

Provided consulting services to deliver infrastructure requirements on technology solutions for State of New York agencies. Portfolio management of agencies’ IT projects from planning, development, implementation, to delivering to operations for continued support. Managed and delivered infrastructure - Systems of Record to Systems of Engagement - in Cloud, On-Prem, Hybrid, WebSphere, Oracle, SQL, VMware - streamlining standards across NYS agencies. Selected accomplishments:• Delivered infrastructure requirements for New York Business Express portal – a best-in-class licensing and permitting system – used across New York agencies. Project budget of $6.2M.• Delivered infrastructure requirements for NYS Department of State Real Estate licensing application (eAccessNY). Project budget of $270K.• Provided executive level status to CTO and senior management, used for weekly reports to portfolio Executive Directors.

Armonk, New York, Ny, Us

Owned portfolios of globalization projects around IBM's middleware products including WebSphere, Cloud, and Bluemix offerings. Provided release management services for IBM Cloud and WebSphere portfolio ensuring globalized product delivery for worldwide consumption to use in development and production environments. Managed 20+ indirect reports. Managed project budgets ranging from $50K to over $2M without cost overages YTY.Selected accomplishments:• Planned strategy for 300+ team member organization for globalization requirements of all WebSphere and Cloud offerings, consistently meeting / exceeding schedule, budget, scope requirements, and business objectives.• Directed team of over 30 engineers / testers with different level of skills / expertise to test and verify compliance of software offerings and applications on multi-platforms and systems to meet quality goals for final release.• Delivered Liberty and WebSphere Application Server in Continuous Delivery cycle, reducing number of projects annually from 37 to 12 by streamlining processes and consolidating product deliveries.

Armonk, New York, Ny, Us

Managed customer programs to deliver on pre- and post- generally available (GA) IBM products. Led team of more than 40 engineers / developers in requirements gathering, early release, and design of IBM software. Developed various educational and tech preview material for customers, sales collateral for product management, sales, and marketing. Gathered iterative quality feedback for various stakeholders, including development, management, and executives.Selected accomplishments:• Planned, developed, and launched new programs in WebSphere Commerce portfolio, increasing sales by average of 12% YTY and reference leads based upon client participation.• Engaged various constituents including customers, business partners, global vendors / system integrators, product management, sales, and marketing to gather requirements for user stories and feature requests, resulting in requirements analysis to delivering solutions.• Created various official documents including executive summaries on overall health of programs, project status reports to upper management, and quality assessment reports, determining final product release.

Armonk, New York, Ny, Us

Delivered WebSphere Application Server middleware technology on z/OS platform for enterprise customers requiring high reliable, available, scalable (RAS) runtime environments. Supported customers on implementation, migration, deployment, and production use of WebSphere runtimes, applications, data, and transactions. Acted as ITCS300 security compliance officer for support organization.Selected accomplishments:• Provided consulting support across small and medium-sized business (SMB) and enterprise customers, for public and private sectors, achieving double-digit revenue growth YTY, while maintaining customer satisfaction targets.• Led client engagements in various WebSphere migrations and deployments for continued operations and IT management, significantly improving customer experience.• Managed multiple customer problems in interrupt-driven environment, addressing code defects, implementing process improvements, and providing solutions in WebSphere and deployment of applications.• Created and managed workstation checklist and database for ongoing IT security compliance and audit readiness for over 40 support engineers, leading to “0” incident reports over 4 years.

Stanford Advanced Project Management

Master Of Science (M.S.), Computer Science

Bachelor Of Science (B.S.), Mechanical Engineering | Minor In Computer Science