Technical Account Manager
Current
Dec 2024 - Present
AeroLeads people directory · profile
James Sargent Email & Phone Number
Technical Account Manager | Leadership | IT Operations & Infrastructure Management | Military Veteran
at
Bridgehead IT
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Account Manager | Leadership | IT Operations & Infrastructure Management | Military Veteran
Location
San Antonio, Texas Metropolitan Area, United States
Who is James Sargent? Overview
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Quick answer
James Sargent is listed as Technical Account Manager | Leadership | IT Operations & Infrastructure Management | Military Veteran at Bridgehead IT, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for James Sargent.
James Sargent previously worked as Technical Account Manager at Bridgehead It and Co-founder at Tech Cumulus. James Sargent holds Bachelor Of Science - Bs, Business Administration In Organizational Leadership from Southern New Hampshire University.
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Email format at Bridgehead IT
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Bridgehead IT
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Profile bio
About James Sargent
With over 30 years in IT management, cybersecurity, and technology strategy, I am a seasoned IT Director dedicated to creating resilient, efficient, and secure technology environments. I have led significant technology transformations—including data center upgrades, process optimization, and security overhauls—that enhance system uptime, accelerate incident response, and fortify organizational security. Managing a multi-million-dollar budget has sharpened my strategic, analytical, and operational skills, empowering me to drive impactful improvements that align with organizational goals. As a people-first leader, I am passionate about fostering collaborative, high-performing teams through clear communication, inclusivity, and a commitment to continuous development. I bring a results-driven approach that combines strategic vision with a commitment to excellence in IT operations and cross-functional leadership.
Current workplace
James Sargent's current company
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15 roles
James Sargent work experience
A career timeline built from the work history available for this profile.
Co-Founder
Tech Cumulus is a veteran owned Information Technology company that provides small-and medium-sized businesses access to enterprise level support, methodologies and technologies at a cost that is within their budgets. Our focus is on Managed Services, projects and solution-based product sales. We provide our services to companies with existing IT.
Jun 2012 - Dec 2024
Director Of Information Technology
Oversee IT operations at a Credit Union, enhancing infrastructure performance and ensuring robust security. Lead IT Infrastructure, Desktop Support, and Information Security divisions, ensuring systems align with organizational strategies and policy requirements. Key in minimizing disruptions and refining IT procedures to support business objectives..
Jan 2023 - Sep 2024
Service Delivery Manager
As the leader of an eight-member team, I developed training programs to support organizational and individual growth goals. I introduced a mentoring program for engineering staff, revamped the onboarding process to integrate new hires better, and improved team feedback with thoughtful self-evaluation tools and guides. I also created a consolidated report.
Mar 2021 - Jan 2023
Senior Consultant
As a Senior Consultant, I have been a key contributor to multiple high-impact projects. I had a pivotal role in the Azure Security Implementation for a Fortune 1000 company, where I focused on the configuration, testing, and deployment of Azure and Microsoft security solutions. This includes implementing Azure Identity Protection, Azure Advanced Threat.
Jun 2020 - Mar 2021
Senior Systems Engineer
As the Server Team Manager, I led a team of seven, overseeing all server-related operations, including managing operating systems, patch management, system monitoring, and email services for both on-premises and Office 365 environments. I served as both manager and technical lead for consolidating multiple forests into a single forest and domain.
Oct 2019 - Apr 2020
Senior Systems Administrator
As the lead for Identity Access initiatives, I developed an architectural template for application authentication and implemented role-based access controls. I updated the Identity and Access Management policy to align with current security protocols and refined user and account classifications to strengthen security. I also introduced fine-grained.
Apr 2016 - Oct 2019
Senior System Engineer
As the Tower Lead for Servers and Monitoring Teams, I provided strategic technical leadership for 11 offshore engineers, ensuring efficient daily operations across Windows, Linux, VMware, and Hyper-V environments. I managed critical incidents to minimize downtime while ensuring strict adherence to established processes for Change, Service, and Incident.
Sep 2012 - Apr 2016
Senior Systems Engineer
Jun 2010 - Jun 2012
Senior Systems Engineer I
Feb 2008 - Jun 2010
Director, Information Systems
Healthtexas Medical Group
Jun 2006 - Jan 2008
Consultant - Network
Jan 2006 - Jun 2006
Interim Coo, System Engineer
Sawyer Industries
Apr 2005 - Aug 2005
Cio & Vp Of Lending Ops
Nov 1998 - Apr 2005
Legal Specialist
Oct 1987 - May 1992
1 education record
James Sargent education
-
Southern New Hampshire University
FAQ
Frequently asked questions about James Sargent
Quick answers generated from the profile data available on this page.
What company does James Sargent work for?
James Sargent works for Bridgehead IT.
What is James Sargent's role at Bridgehead IT?
James Sargent is listed as Technical Account Manager | Leadership | IT Operations & Infrastructure Management | Military Veteran at Bridgehead IT.
Where is James Sargent based?
James Sargent is based in San Antonio, Texas Metropolitan Area, United States while working with Bridgehead IT.
What companies has James Sargent worked for?
James Sargent has worked for Bridgehead It, Tech Cumulus, Tyndall Federal Credit Union, Computer Solutions, and Catapult Systems.
How can I contact James Sargent?
You can use AeroLeads to view verified contact signals for James Sargent at Bridgehead IT, including work email, phone, and LinkedIn data when available.
What schools did James Sargent attend?
James Sargent holds Bachelor Of Science - Bs, Business Administration In Organizational Leadership from Southern New Hampshire University.
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