Mark Sargent

Mark Sargent Email and Phone Number

Sales and Marketing Engagement Manager @ Teleion
Mark Sargent's Location
Greater Seattle Area, United States
Mark Sargent's Contact Details
About Mark Sargent

A professional with over 20 years of demonstrated expertise driving the strategy, design, development and implementation of new business systems, processes, and tools on a worldwide scale—with an emphasis on helping organizations deploy new strategies, products and capture revenue opportunities.My background includes a highly progressive series of positions overseeing the deployment of mission-critical technologies, sales systems, sales processes and business solutions on both a national and global basis. These roles have required an expert understanding of technology and modern IT architecture, combined with the "soft skills" needed to lead change, influence stakeholders, and manage complex projects sucessfully from end-to-end.A breakdown of my key skills and areas of expertise includes:• Global Project Management• Solution Development/ Process Redesign• Cross-Group, Cross Functional Collaboration• Outsourcing / Vendor Selection, Management & Negotiation• Team Hiring, Mentoring & Leadership• Organizational Agility and Awareness• Partner, Channel & Field Sales Expertise• Customer (CRM) & Partner Relationship Management• Requirements Gathering & Needs AssessmentSpecific project/product domain experience I bring to the table spans: Enterprise Software; CRM Systems; Financial Systems; Revenue Reporting Systems; Rhythm of Business & Business Intelligence; Customer Experience; Customer Service & Satisfaction; Sales Management; and Partner Management.An active networker in my field, I welcome all relevant conversations at marksargent@outlook.com

Mark Sargent's Current Company Details
Teleion

Teleion

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Sales and Marketing Engagement Manager
Mark Sargent Work Experience Details
  • Teleion
    Engagement Manager
    Teleion Jul 2022 - Present
    Greater Seattle Area
    Leading a team of Program Managers dedicated to support The Climate Pledge team at Amazon. We provide both technical and non-technical Program Management across a diverse set of disciplines.
  • Derflan, Inc.
    Senior Consultant
    Derflan, Inc. Oct 2015 - Jul 2022
    Greater Seattle Area
    Helping clients achieve results and build long-term success. Making distinctive and lasting improvements to clients' performance utilizing integrated services within marketing, sales and project management.
  • Hanson Consulting Group
    Senior Consultant
    Hanson Consulting Group Oct 2013 - Oct 2015
    Greater Seattle Area
    Bringing to clients the understanding of technology combined with the "soft skills" needed to lead change, influence stakeholders and manage complex projects successfully from end-to-end.
  • Microsoft
    Group Manager / Enterprise Solution Delivery
    Microsoft May 2012 - Sep 2013
    Greater Seattle Area
    Led the cross team design, requirements and implementation of Microsoft's first proof of execution process and system supporting the global solution incentive program for channel partners that allocates over $50M annually. Led worldwide business requirements gathering and business process design efforts for Microsoft’s Partner Sales Exchange system, a critical application used for global pipeline management and partner incentive / channel incentive deal registration.
  • Microsoft
    Sr. Partner Marketing Manager
    Microsoft 2010 - 2012
    Greater Seattle Area
    Drove competitive sales and marketing initiatives, campaigns and resources across Microsoft product technologies for the unmanaged partner community, resulting in increased pipeline and competitive opportunities. Provided business strategy for partners to maximize usage from online resources. Redefined the worldwide partner segmentation and planning process and led the design and process changes to streamline the identification of over 27,000 partner organizations.
  • Microsoft
    Sr. Business Development Manager
    Microsoft 2007 - 2010
    Greater Seattle Area
    Created a new "Demo Showcase" platform enabling Microsoft's worldwide partner community to demonstrate and sell technology solutions via specific, compelling customer scenarios. Crafted the business, communications, and marketing strategy for the new system. Worked with partners, Microsoft field technology advisors, and product groups to develop a repository of shared customer solutions (1,000+) on the Demo Showcase platform. Developed and executed a three-year business plan that defined the roadmap for partner, field and product group engagement.
  • Microsoft
    Senior Manager / U.S. Business & Marketing Organization
    Microsoft 2005 - 2007
    Greater Seattle Area
    Group Manager for the US SMS&P Systems and Tools team. Responsible for managing 6-8 FTE’s and over 20 systems, tools, and processes that supported the core business processes for all small-and-medium business and partner activities.
  • Microsoft
    Sr. Program Manager | Customer & Partner Satisfaction
    Microsoft 2003 - 2005
    Greater Seattle Area
    Managed the design and implementation for Microsoft’s worldwise Customer and Partner Satisfaction Survey application. Collaborated with the technical survey vendor on customer and partner data quality and integrity, in addition to managing the underlying data warehouse.
  • Microsoft
    Program Manager, Customer Loyalty Solutions
    Microsoft 2001 - 2003
    Greater Seattle Area
    Designed and implemented new processes for addressing customer dissatisfaction issues in real-time, including development of an online dashboard that enabled field users to quickly track and view customer experiences and engage in appropriate follow-up action with the customer, as needed.
  • Microsoft
    Worldwide Product Manager
    Microsoft 1997 - 2001
    Greater Seattle Area
    Led the global IT transformation, design, implementation, and communication around Microsoft’s first worldwide enterprise-level CRM system. Additionally led the North American and worldwide business requirements for Microsoft’s financial and revenue reporting system for all licensing and FPP sales.
  • Micro Computer Systems
    General Manager / Sales Team Leader
    Micro Computer Systems 1991 - 1996
    Greater Seattle Area
    General manager for this retail boutique computer reseller, leading a 10-member team, managing inventory, budget, staffing and achieving national sales recognition by personally landing numerous new corporate accounts.

Mark Sargent Skills

Partner Management Business Intelligence Crm Product Management Program Management Business Process Business Alliances Sales Enablement Strategic Partnerships Solution Selling Saas Business Development Product Marketing Management Leadership Strategy Channel Go To Market Strategy Messaging Business Strategy Technology Evangelist Project Management Customer Relationship Management Product Planning Kpi Dashboards Requirements Gathering Technology Architecture Software License Agreements

Mark Sargent Education Details

Frequently Asked Questions about Mark Sargent

What company does Mark Sargent work for?

Mark Sargent works for Teleion

What is Mark Sargent's role at the current company?

Mark Sargent's current role is Sales and Marketing Engagement Manager.

What is Mark Sargent's email address?

Mark Sargent's email address is ma****@****ail.com

What schools did Mark Sargent attend?

Mark Sargent attended University Of Washington, Central Washington University.

What skills is Mark Sargent known for?

Mark Sargent has skills like Partner Management, Business Intelligence, Crm, Product Management, Program Management, Business Process, Business Alliances, Sales Enablement, Strategic Partnerships, Solution Selling, Saas, Business Development.

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