Sari Brown Email & Phone Number

Worthing, Gb

United Kingdom

As a Project Manager at Kyloe, a global system integration partner for the Bullhorn CRM platform, I am responsible for overseeing project scope, resource management, budgeting, and overall project success. My role involves creating detailed project plans, managing resources, setting clear expectations, and communicating project risks and status to both internal teams and clients. I ensure that projects are delivered on-time, within budget, and with the client's goals in mind.I manage multiple concurrent projects, maintain team motivation, and make project decisions that align with Kyloe's vision and values. My responsibilities also include managing project financials, refining processes, and documenting actionable post-mortems. I stay up-to-date with company software and tools for effective project execution.Key Skills and Achievements:-Successfully delivered software projects within budget and timelines.-Built and maintained strong client relationships through continuous engagement and effective communication.-Demonstrated leadership, time management, and problem-solving skills in managing complex projects.-Enhanced project management processes for improved efficiency and success.

Worthing, West Sussex, United Kingdom

In this role I am responsible for managing the implementation of Adapt systems the point of initiation through to Customer Success handover for new clients and existing client upgrades. As a Project Manager I take full responsibility for ensuring that all projects are delivered according to the signed sales contract and signed off statement of work, and managing specific project documentation and sign-off milestones including project governance plans, mapping and configuration specifications.I plan the projects realistically based on scope, available resource and budget, ensuring the project milestones are achievable for both Erecruit and the Client. I liaise with allocated project resources on a daily basis to ensure that projects are monitored, tracked and updated in the internal CRM system, and communicate in an effective and timely manner with all stakeholders so that status, risks and issues are documented, understood and managed during the each project stage.

Goring-By-Sea, West Sussex, United Kingdom

Responsible for dealing with new clients after handover from the Sales team, including planning their system implementation as quickly and efficiently as possible. Liaisingwith other Bond teams to ensure that all services such as training and data transfer are scheduled forthe live date. Proactively managing the existing client base by contacting them frequently toensure they are using Adapt well and to promote additional products and services. Supporting existing clients with their day to day system related queries and managing their accounts.

Brighton, United Kingdom

Support the Global New Account team and new hires in all tasks related to day-to-day activities, working closely with the team leaders within the department highlighting coaching & feedback opportunities the team may have, assist the team to help them to meet business goals and closely monitor key metrics and proactively identify opportunities for improvement. Interviewing new hires and creating new training instructions. My responsibilities also include delivering difficult messages to prospects through manager call-backs/escalations.

Brighton, United Kingdom

Processing American Express card applications through various internal systems and software, communicating with the customers via phone and email channels, solving their queries and delivering excellent customer service. Performing quality control checks on data captured by an overseas data centre

London, United Kingdom

Communications between the company and its Finnish and English speaking members. Responding to member queries they had in regards their membership, member’s reward program and/or the web based research questionnaires the company put out. Monitoring and documenting the daily activity and locating and reporting issues to the relevant departments inside the company.

Kempele, Finland

Customer representative in a company selling kitchen furniture. My main responsibilities were customer acquisition and preparing the customer meetings for the sales team.