Sarika D. Email & Phone Number

Southampton, Gb

United Kingdom

Responsible for providing operational and administrative support to company executive and senior leadership team to ensure smooth day-to-day operations and support the achievement of business objectives.- Schedule and attend meetings, prepare and distribute meeting agendas and minutes.- Assist in creating and implementing policies, business processes and procedures.- Prepare and issue weekly/monthly progress reports for the Northern region, overseeing actions and providing support.- Assist in developing and implementing marketing strategies to support business objectives, including brand awareness, customer engagement, followers growth and lead generation. - Create high-quality, engaging content for social media, announcements and case studies and publish them promptly. - Identify opportunities for content partnership, client feedback/testimonials, award entries and collaborations to expand our reach and audience.- Monitor social media and website performance, engagement metrics, and user feedback to identify areas for improvement and optimisation.- Ensure marketing consent is sought from relevant parties before publishing testimonials/quotes on various marketing channels as per GDPR guidelines.- Prepare and submit Fund and Housing Association submissions, assist in preparing Cost Value Reconciliation.- Create and maintain project databases and a filing system on SharePoint.- Create and maintain boards on Monday.com. Identify and implement process improvements that could benefit from digitisation and integration into Monday.com to enhance efficiency and streamline business processes.- Assist in uploading and processing invoicing in Xero/Hubdoc when required.- Manage Utility and Council tax bills process. Laise with Local Authorities to report property handovers and manage deadlines and council tax payments.- Conduct Specialised Supported Housing (sector-specific) secondary research to gather the latest demand and market size statistics.

United Kingdom

• Support the mission of Dorset Mind by raising awareness within general and specific communities about mental ill health. • Researching the area for potential contacts who might be interested in our work and in supporting us in a variety of different ways.• To conduct market research and gather stakeholder feedback.• Identifying and building support networks.• Working closely with the Dorset Mind managers to share research findings and ensure that all collected data is recorded accurately.• Creating and modifying documents using Microsoft applications such as Word, Excel and Access• Performing clerical duties including but not limited to photocopying, scanning, mailing and electronic filing and maintaining electronic filing systems.• Dorset Mind volunteer promotion, including social media.

United Kingdom

Worked with SAP Subject Matter Expert to get hands on experience on SAP support issues• Maintained SAP Master Data, viz. Customer Master, Business Partner, Bank Master, Payment Cards, etc. Ensured master data is consistent with source / legacy systems, and available for use.• Worked on user requests on master data to create, change, extend, block / unblock, activate / deactivate. Addressed Data quality issues and replication of master data objects from source systems.• Troubleshooting issues related to upstream/downstream applications (e.g., missing master records, blocked customers, etc.).

London, England, United Kingdom

I supported business development for Independent Financial Advisors.FinsBridge offer financial advise for Wealth Management, Retirement Planning, Tax termination, Legacy planning, Estate Planning, ESG investment Planning etc

London, England, United Kingdom

Got hands on experience on various accounting software like XERO, Sage Payroll Online, Sage Business Cloud, Quickbooks Online, Advanced Spreadsheets/Excel etc.

Bournemouth, England, United Kingdom

Provided support on "GDPR Principles & Regulations", (Interpretation) for SysML Modeling* Assisted Technical Software Developer in understanding various General Data protection provisions, Articles, Involved in interpretation of General principles of GDPR, Processing of personal data, Rights of Data subject, Responsibility of Data Controller and Processor etc.

Hyderabad, Telangana, India

YASH Technologies is a customer-centric transformational global IT solutions and services partner. It has a proven track record in consulting, technology, and outsourcing services to address clients’ evolving and complex digital transformation challenges. It provides business-centric, innovative frameworks and solutions to help clients achieve unprecedented performance levels and revenue growth at optimized costs. Recognized as one of the fastest-growing IT services firms globally, YASH has complemented its robust organic growth with strategic ‘tuck-in’ acquisitions.Responsibilities: • Understanding Client’s Business Processes and manage relationships, Analysis, and mapping client’s business processes to SAP Solution and involved in SAP-FI/CO related issues in Multiple Support Projects.• Worked in different Functional modules in the areas of FI-GL, FI-AR, AP, and Asset Accounting to diagnose, troubleshoot, and resolve unique, recurring issues/problems while classifying the impact and urgency of the ticket and determining the root cause of issue while adhering SLA’s.• Engaged Support Teams to maintain high visibility & clarity of Support Team deliverables and plan for Critical /Major Issues reported by business users, to maintain high service delivery for the redressal /resolution of reported issues. • Participated in weekly support meetings with support manager to discuss, review and update on open support issues. Participated in daily reporting calls with the project manager to ensure the teams aligned with SLA requirements.• Attended Training on Controlling Module to gain understanding on Primary and Secondary cost elements, Cost Centre Accounting, Internal/Statistical Orders, Profit Centre accounting etc.

Delhi, India

Responsibe for raising and supporting my family.

Hyderabad, Telangana, India

The Hewlett-Packard Company, commonly shortened to HP,an American multinational information technology company that developed and provided a wide variety of hardware components, as well as software and related services to consumers, small and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.As a Level 2 help desk support officer, I worked at client location (Andhra Bank) in Migration project of banking software/implementation support. I was responsible for direct Resolution of Bank Employees’ queries received from All India Branches on Usage of “FINACLE” & Support issues.Successfully managed communication across cross-location teams & clients, Assisted and managed Level 1 team in resolving queries, prioritizing critical and high-priority customer complaints transitioned over from Level-1 Support teams. Also responsible for raising Service Request in HP Open Office and assigning to respective teams while adhering to SLAs.

Delhi, India

ICICI Bank is India's largest private sector bank and ICICI Group offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised group companies and subsidiaries in the areas of personal banking, investment banking, life and general insurance, venture capital and asset management.I worked as Cashier in front office and responsible for Branch Cash Operations from CASH BOD to Cash EOD, Accepting deposits, handling remittances etc. Ensured compliance as per Anti Money Laundering (AML) norms and KYC guidelines, proper maintenance of Cash Balancing Register, effectively managed vault limits. Ensured all Customer Complaints are handled effectively and closed within agreed time limits.Involved in identifying and networking with prospective clients, Building and maintaining healthy business relations generating business from the existing accounts and achieving profitability and increased sales growth.

Education record

Professional Student of ICSI, INDIA

Advanced Diploma In Accounting, Accounting And Finance

Advanced Bookkeeping - 93% Final Accounts Preparation - 94% Management Accounting Costing - 95%

Post Graduate Diploma, Banking And Financial Support Services

Master Of Business Administration - Mba, Finance, General, 76%

Bachelor Of Commerce - Bcom, Business/Commerce, General, 66%