∙ Administered all point of sale opening and closing procedures. Worked flexible schedule to accommodate changing customer levels.∙ Actualized strategies to continuously improve customer service, company or brand visibility and product or services provided.∙ Retrieved alternate items and sizes for customer. Provided expert product and service information.∙ Organized and displayed items in visually appealing manner.∙ Answered incoming telephone calls with professional and knowledgeable responses.∙ Maintained visually appealing and effective displays for entire store. Described merchandise and explained product operation to customers.∙ Drove customer feedback to deliver management information for corrective action.∙ Attended specialized product trainings to educate associates on industry trends.∙ Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.∙ Built and maintained effective relationships with peers and upper management.∙ Assisted customers with selection of products and services. Guided customers in choosing items which reflected personal style and shape.∙ Interfaced with customers, determined needs, provided recommendations and up-sold services.∙ Created attractive displays for merchandise to enhance sales.∙ Maintained product, service and company policy knowledge, serving as resource for both co-workers and customers.∙ Computed sales prices, totaled purchases and processed payments.∙ Build productive trust relationships with customers. “Go the extra mile” to drive sales

∙ Maintained busy sales pipeline by effectively sourcing and qualifying potential leads, maximizing daily sales opportunities.∙ Provided product presentations to customers regarding functions, usability and unique selling points to help gain product interest.∙ Managed the processing of invoices from clients within territory, completing timely through accounting systems.∙ Maintained extensive knowledge of product range to answer customer queries and provide on-the-spot presentations efficiently and knowledgeably.∙ Collaborated with sales and marketing teams to produce ideas for sales aids, promotions and leaflets to assist in selling products.