Sarika Khanna

Sarika Khanna Email and Phone Number

Strategic Advisor @ Upekkha
California, United States
Sarika Khanna's Location
San Francisco Bay Area, United States, United States
About Sarika Khanna

Sarika is a global serial C-level executive with over 25 years of experience and deep domain expertise as a Chief Product Officer in B2B and SaaS organizations ranging from startups to multi-billion-dollar companies. She has a strong track record in P&L oversight, managing a direct P&L of $20 million for product and design and influencing a $120 million R&D budget, significantly impacting company strategy and operations. She has extensive experience in M&A with over 25 acquisitions across her career, including due diligence, product strategy integration, and product and organization integration. She has significant business acumen leading strategy, prioritization, and integration for all products and deep expertise in sales enablement and performance management, marketing automation, learning, customer experience, and customer call centers. She has in-depth knowledge of market trends, product strategy, GTM, customer experience, and competitive analysis, with global experience. Sarika most recently served as the Chief Product Officer for Medallia Inc. an almost $1B revenue, leading B2B SaaS customer and employee experience platform serving over 1000 leading brands including half of the Fortune 100. There she grew the department from 50 to 90+ product managers and drove execution across the US, Europe, Asia, and South America. With oversight of $800 Million+ in revenue, she led strategy, prioritization, and integration for over 20 separate products, aligns leadership, sales, growth, and turn-around programs across portfolios. She grew recurring revenues from $350 Million to $1 Billion run rate in 3 years with subscription revenue growing 22-26%. She also led functional and product due diligence, acquisition, and integrated 11 companies while also leading award-winning culture and product design teams. Before that, she worked as General Manager for the acquisition and integration of Litmos into SAP. Litmos was an organization she supported the growth of through her decade of work with Callidus Cloud, a market leader in cloud-based sales, marketing, and learning solutions. She helped ensure they reached a watermark milestone of $2B market cap. She secured numerous industry awards for Litmos including Best of eLearning, Codie, Stevie, and Brandon Hall awards. Led the explosive growth going from $5M to $80M in revenue in under 6 years including the GTM strategy and aggressive product development. Earlier in her career, she spent eight years at Oracle Corp starting as an engineer and developing into a product manager.

Sarika Khanna's Current Company Details
Upekkha

Upekkha

View
Strategic Advisor
California, United States
Website:
upekkha.io
Employees:
33
Sarika Khanna Work Experience Details
  • Upekkha
    Strategic Advisor
    Upekkha
    California, United States
  • Auditboard
    Chief Product Officer
    Auditboard Apr 2024 - Present
    Cerritos, California, Us
  • Upekkha
    Strategic Advisor
    Upekkha Apr 2023 - Present
    Bengaluru, Karnataka, In
    Strategic advisor and mentor to B2B SaaS startups on product development, product-led growth,market positioning and US market entry; advised startups and delivered in person sessions to over 50 founders through seed funding and first US customer acquisition
  • Athena Alliance
    Member
    Athena Alliance Feb 2023 - Present
    San Francisco, California, Us
  • Medallia
    Evp & Chief Product Officer
    Medallia Sep 2019 - Feb 2023
    Pleasanton, California, Us
    Member of the executive team; drove execution across the US, Europe, Asia, and South America. Led design and user experience across the entire product suite with oversight of $750 Million + revenue. Led oversight, strategy, prioritization, and integration for dozens of products. Aligned executive leadership, sales, and success teams on multiple growth, competitive, and turn-around programs across portfolios ensuring a win-rate.- Grew recurring revenues from $350 Million to $1 Billion run rate in 3 years with subscription revenue growing over 22% YOY- Transformed the company from single product to 4 distinct product suites in customer experience, employee experience, Market Research, Contact Center.- Improved user experience and introduced new innovative features to market resulting in 29% YOY growth, over 90% customers adopting admin features.- Achieved 90% attach rate for Text Analytics with industry-first artificial intelligence based features.- Led the strategy and execution Contact Center suite by introducing features and acquisitions that grew by 56% with over 500 customers and 50M+ ARR- Led the strategy for the Market Research suite with organic and inorganic growth which saw 70% YOY ARR growth and 50% YOY customer growth- Expanded Digital Suite with cross sale rate of 80% with 35% YOY ARR and 30% customer growth, and Medallia’s EX solutions that grew from $2M to $45M+ - Led functional and product due diligence, acquisition, and integrated 12 companies into 4 GTM suites resulting in overall company growth, cross-sell and market leader position - Built a high-performing product and design team, scaled from 50 to 90+, and increased employee engagement and satisfaction scores by almost 20 points. - Exceptional cross-functional leadership, resulting in number of awards including Gartner Voice of the Customer Magic Quadrant- Present to the board of directors, and provide quarterly updates on product strategy, updates and R&D, and relevant metrics.
  • Sap Litmos
    General Manager
    Sap Litmos Feb 2018 - May 2019
    San Francisco, California, Us
    SAP purchased Callidus Cloud in Jan 2018 and was integrated into the company.Was selected to lead the successful integration of the $85 Million dollar revenue with an 8x valuation and sell of Litmos into the broader SAP structure, including the over 100 employees who migrated from Callidus. Aligned customer pricing with the broader SAP product suite and ensured successful integration of the product.
  • Calliduscloud
    Svp, Product & Support, Litmos
    Calliduscloud Jun 2017 - Jan 2018
    Dublin, Ca, Us
    CallidusCloud was a market leader in cloud-based sales, marketing, and learning solutions, with annual revenue of over 250m reaching a watermark milestone of $21B market cap. Had a core set of products and successfully supported due diligence and integration of 13 acquisitions. Secured numerous industry awards for Litmos including Best of eLearning, Codie, Stevie, and Brandon Hall awards. Business leader for Litmos, a cloud-based learning management system, responsible for overall product strategy, marketing, and professional services organizations. Established new services and support and led product and engineering, support organization, and professional services and recognized as MVP for the company. Led the explosive growth going from $5M to $80M in revenue in under 6 years including the GTM strategy and aggressive product development.Drove 300% Net Bookings Growth YOY and achieved a 200% increase in the marketing funnel and sales pipeline in 6 months.Led the technical and functional evaluation of the successful acquisition and integration of 2 companies, and successfully integrated and onboarding new acquisitions including product integration.Launched and managed a new professional services organization, operating cross-functionally, from the ground up and created a first-month pipeline of over $200k.
  • Calliduscloud
    Vp Product Management
    Calliduscloud Jun 2014 - May 2017
    Dublin, Ca, Us
    Business leader for Litmos, responsible for overall product strategy and marketing. Launched Litmos Certification Program, Litmos Marketplace, and Litmos Community.Defined product and marketing strategy and roadmap for Litmos LMS and established Agile process for development with over 8 successful product launches in 1 year.Led the technical and functional evaluation of successful acquisitions of Enterprise Survey Tool leader in healthcare education.Formulated and executed plan for successful onboarding of new acquisitions including product integration and investment in the business.
  • Calliduscloud
    Vice President, Marketing Automation
    Calliduscloud Jun 2013 - May 2014
    Dublin, Ca, Us
    Responsible for leading product, engineering, and operations for LeadFormix a marketing automation tool, which was a CallidusCloud acquisition.Led a cross-functional global team of 50 engineers, product managers, marketing, and SaaS operations and a $4 Million ARR. Established standard customer engagement, roadmap, and release processes to produce 3 successful product releases in 6 months. Improved product quality by over 50% by initiating short-to-long-term actions and aligning development.
  • Calliduscloud
    Director, Product Management
    Calliduscloud Apr 2008 - May 2013
    Dublin, Ca, Us
    Spearheaded the first SaaS release of the core CallidusCloud Commissions product from an on-premise product, to a successful market-leading multi-product suite. Shepherded the design and development of multiple products including Incentive Commissions, Reporting & Analytics, MBO Management, Quota Management, and Sales Selector – to fill crucial gaps in CallidusCloud's solutions and improve win rates
  • Oracle Corporation
    Principal Product Manager
    Oracle Corporation Jul 2003 - Aug 2007
    Austin, Texas, Us
    Fusion Marketing Product - Responsible for defining the Oracle next-gen email and web marketing product. Used the Business Process Modeling techniques as the foundation for Fusion development.Siebel Release 8.1 – Mastered the Siebel Marketing product in a very short time period and turned around a quick release with new features in the email and web marketing product.Release R12 for Oracle Marketing Product – Owned the Segmentation engine, Metrics and Leads management areas in the product. Led a major effort in the team to revamp the segmentation engine to be able to handle very high volume of data in short periods of time which resulted in high uptake from customers. Release 11.5.10 for Oracle Marketing – Was responsible for researching and presenting different options on integrating Oracle Marketing with the ERP applications to help track real expenses via timesheets and PO’s etc for a marketing campaign.
  • Oracle Corporation
    Senior Applications Developer
    Oracle Corporation Nov 1999 - Jul 2003
    Austin, Texas, Us
  • Indus International
    Application Developer
    Indus International 1998 - 2000
    Us

Sarika Khanna Skills

Enterprise Software Product Management Crm Saas Strategy Cloud Computing Product Marketing Product Development Cross Functional Team Leadership Management Customer Relationship Management Process Improvement Analytics Business Process Salesforce.com Software As A Service Leadership Marketing Automation Business Intelligence Strategic Partnerships Oracle Integration Agile Methodologies Demand Generation Marketing Analytics Siebel Metrics Sdlc Pre Sales Go To Market Strategy Sales Enablement Professional Services Partner Management Jira Vendor Management Mrm Business Process Improvement

Sarika Khanna Education Details

  • George Mason University, Fairfax, Va
    George Mason University, Fairfax, Va
    Information Systems
  • Thapar Institute Of Engineering & Technology
    Thapar Institute Of Engineering & Technology
    Industrial Engineering

Frequently Asked Questions about Sarika Khanna

What company does Sarika Khanna work for?

Sarika Khanna works for Upekkha

What is Sarika Khanna's role at the current company?

Sarika Khanna's current role is Strategic Advisor.

What is Sarika Khanna's email address?

Sarika Khanna's email address is sa****@****ail.com

What is Sarika Khanna's direct phone number?

Sarika Khanna's direct phone number is +192525*****

What schools did Sarika Khanna attend?

Sarika Khanna attended George Mason University, Fairfax, Va, Thapar Institute Of Engineering & Technology.

What skills is Sarika Khanna known for?

Sarika Khanna has skills like Enterprise Software, Product Management, Crm, Saas, Strategy, Cloud Computing, Product Marketing, Product Development, Cross Functional Team Leadership, Management, Customer Relationship Management, Process Improvement.

Who are Sarika Khanna's colleagues?

Sarika Khanna's colleagues are Jeyashrri G, Sameera Latif, Fahad V M, Rohith Veerajappa, Varsha Das, Tanuka Dutta, Bhuvana V.

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