Sarina Bates Email & Phone Number

Australia

Sydney, Australia

• Greeting and checking-in clients as first point of contact.• Managing all client service duties across multiple platforms (phone, Google chat, email and in-person). • Providing one-on-one assistance to staff and clients, including guidance/advice on suitable spaces and possible meeting options.• Working collaboratively to manage all aspects of client and staff bookings, meetings, new and visiting staff members, audiovisual, events, and daily catering requirements.• Responding to internal staff queries and requests.• Communicating with relevant staff to manage client expectations.• Managing and maintaining room requirements and capabilities.• Developing and maintaining day-to-day relationships with internal teams and third-party suppliers.• Managing and maintaining client data.• Communicating efficiently and effectively with all stakeholders to ensure a coordinated and seamless service.• Preparation of daily reports to communicate next day operations.• Working on various platforms across Google and Microsoft suite as well as IBM Notes and CABS (catering and booking system).

Mascot, New South Wales, Australia

• Patient management, including welcoming patients, answering phone inquiries, making and confirming appointments, checking and updating patient records and managing patient accounts.• General chair-side duties to assist with various procedures, including general, endo and oral surgery.• Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.• Undertaking equipment sterilisation including maintaining the sterilisation bay.• Preparing patient X-rays and images for review by the dentist.• Educating patients on oral hygiene, plaque control and postoperative instructions.• General administration, including processing payments using EFTPOS & HiCaps.