- Develop and execute strategic initiatives aimed at enhancing resident engagement, satisfaction, and retention across our property portfolio.- Analyze company-wide metrics to identify opportunities for enhancing marketing strategies and improving the resident experience.- Lead the implementation of innovative technologies to streamline and improve prospect management.- Design and implement strategies to optimize the prospect and resident journey, ensuring seamless experiences throughout the entire lifecycle.- Provide leadership in coaching site staff on effective communication and engagement practices through the review of calls and written correspondence.- Conduct comprehensive market research to inform decision-making and stay abreast of industry trends and competitor dynamics.- Utilize resident and prospect survey data to drive continuous improvement efforts and enhance team capabilities.- Champion experimentation with emerging technologies and processes to elevate responsiveness and enhance the overall prospect and resident experience.

- Supported the CEO of a real estate company by performing financial reconciliation for multiple entities, ensuring accuracy in financial reporting.- Assisted in maintaining up-to-date marketing materials for rental properties, enhancing visibility and appeal to potential tenants.- Created and reviewed lease agreements for new and renewing tenants, ensuring compliance and clarity in all contracts.- Managed email communications, prioritizing and responding to inquiries efficiently to facilitate smooth operations.- Prepared investor updates, providing timely and relevant information on property performance and company initiatives.

-Consulted with clients to assess their needs and preferences in property selection.- Conducted market research to identify suitable properties aligned with client criteria.- Scheduled and led property tours and open houses to showcase listings.- Negotiated offers and contracts on behalf of clients to achieve optimal outcomes.- Managed vendors to ensure timely completion of inspections and reports.- Collaborated with fellow realtors and industry professionals to market properties and facilitate successful transactions.

-Manage all operations of the community including potential prospects, current clients, team and vendors -Supervise, train and coach team-Monitor and direct leasing activity, all on-site marketing, and maintain an on-going, in-depth knowledge of market-Manage cross functional teams -Responsible for compliance with all Fair Housing regulations, and compliance with local ordinance and laws-Responsible for all site administration functions and timely and accurate production of all reporting documentation

-Required to travel to and work at various locations within the region in order to perform the tasks of an Assistant Property Manager at properties in need of assistance -Responsible, under the direction of the Community Manager, for all phases of the property operations, and to act as main point of contact in the absence of the Community Manager-Responsible to assist in on boarding and training of new employees on site -Responsible for administrative functions and the preparation of all reporting documentation-Demonstrates knowledge of Fair Housing and other legal issues and local ordinances as they affect the property’s operations

-Responsible for all phases of the property operations, and act as main point of contact in absence of Property Manager for a 300-unit property-Monitor and direct rental activity, all on-site marketing activities, and maintain an in-depth, ongoing knowledge of local market -Assist in timely collection of rents, banking activities, documentation of all transactions-Responsible for administrative functions and the preparation of all reporting documentation-Knowledge of Fair Housing, other legal issues, local ordinances as they affect property’s operations

-Tour prospective residents around property while giving prospects information regarding leasing procedures -Respond to current resident issues and service requests while communicating them with maintenance and leasing staff -Create, deliver, and update notices on delinquent accounts including any evictions -Advertise property, ensure successful and correct leasing of apartments, and proper leasing documentation