Sarina Duran Email & Phone Number

Australia

Leverage project management expertise to oversee and optimize hotel technology applications, driving initiatives that enhance guest experiences and streamline internal processes. This role balances day-to-day operations with project-based technology improvements, ensuring the successful integration of new solutions while maintaining operational stability.Key Responsibilities:•Lead and manage technology projects to implement new solutions, from planning and execution through to deployment and post-launch evaluation, ensuring they align with hotel operational goals.•Maintain and optimize hotel management systems, ensuring high performance and reliability across all technology applications.•Coordinate cross-functional teams and collaborate with stakeholders to deliver seamless technology integrations that support hotel processes and improve guest services.•Train and guide staff in the effective use of hotel business applications, fostering operational efficiency and user competency.•Troubleshoot hardware and application issues proactively, minimizing disruptions and supporting a resilient IT environment.•Oversee system upgrades and software changes, ensuring they are executed smoothly, within budget, and aligned with project timelines.

Wollongong, New South Wales, Australia

Provide high level project management of the ICT workstreams relating to the NSW SES ICT Infrastructure Program. Responsible for managing the risk, quality and progress of ICT projects to organizational standards, and ensures projects are completed on time, on budget, to quality standards and within agreed scope.Additional responsibilities include ICT procurement. Managing ICT RFQ, RFT documentation and processes.

Sydney, New South Wales, Australia

- Coordinates all aspects of internal information cloud system-specific projects from initiation to delivery. - Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.- Coordinates work performed by IT staff and internal customers/partners by defining project specifications, performing feasibility and needs/impact assessments. - Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.Key Products- OPERA Suite of Products (SAAS)- Data Centre Migrations- Oracle- MS Projects

North Ryde

• Manage all project documentation and project files • Understand and update project plans, risks logs and issue management logs • Organise and run project meetings

North Ryde

• Generating sales activity in order to achieve quarterly sales targets, including tasks such as cold calling, client meetings and presentations, trade events participation, quotation preparation and contractual negotiation • Differentiating Oracle Hospitality solutions from competitors through understanding of customer’s needs and tailoring the right solution, • Fostering relationships with existing customers to ensure customer satisfaction and continued sales opportunities. • Managing sales pipeline and provide accurate booking and revenue data to management

North Ryde, New South Wales, Australia

Previously known as Micros-Fidelio Australia - Manage project timelines, installation and configuration of the OPERA PMS - Provide application training with a demonstrated understanding of current hotel management techniques, procedures and hotel operations- Impart specific knowledge related to major account standards such as proprietary central reservations systems - Familiar with and adhere to the latest training and installation standards and procedures - Current certification in: OPERA PMS, ACCOR hotels, Necessary SQL, Oracle and technical skills- Actively participate in education and collaboration forums - Participate in quality assurance of new product and version release software when required- Submit timely and accurate project status updates, set timelines and manage project objectives- Work with the Clarify global support system and 2nd level support team on client issues or requests for enhancements - Work with internal support and product teams to ensure service level requirements are exceeded - Work with customers to ensure that contractual service expectations are exceeded -Implementation, support and training of infor Vision XLPRODUCT KNOWLEDGE.- Opera PMS- Vision XL- OXIPMS PROJECTS OF NOTE.- Warwick Resort & Spa Fiji- Amora Hotel Jamison Sydney- JW Marriott Hanoi- Pacific International Cairns- ACCOR Hotels- Starwood Hotels - Marriott Hotels

Belrose

Previously known as Micros-Fidelio Australia - Manage project timelines, installation and configuration of the OPERA PMS - Provide application training with a demonstrated understanding of current hotel management techniques, procedures and hotel operations- Impart specific knowledge related to major account standards such as proprietary central reservations systems - Familiar with and adhere to the latest training and installation standards and procedures - Current certification in: OPERA PMS, ACCOR hotels, Necessary SQL, Oracle and technical skills- Actively participate in education and collaboration forums - Participate in quality assurance of new product and version release software when required- Submit timely and accurate project status updates, set timelines and manage project objectives- Work with the Clarify global support system and 2nd level support team on client issues or requests for enhancements - Work with internal support and product teams to ensure service level requirements are exceeded - Work with customers to ensure that contractual service expectations are exceeded -Implementation, support and training of infor Vision XLPMS PROJECTS OF NOTE.- Warwick Resort & Spa Fiji- Amora Hotel Jamison Sydney- JW Marriott Hanoi- Pacific International Cairns- ACCOR Hotels- Starwood Hotels - Marriott Hotels

Rydges Campbelltown

Rydges Campbelltown

Hospitality Traineeship Cert 3 in Hospitality Provided exceptional customer serviceAssisting with food preparationPreparing and serving coffeeSale of food and drinksMaintaining the service areaFood safety and general cleaningCash handling

Sydney Area, Australia

Certificate Iv Frontline Management

Certificate Iv In Tae

Certificate Iii In Hospitality

Education record

Diploma Of Project Management, Project Management

Currently pursuing a Diploma in Project Management to deepen my expertise in strategic planning, risk management, and agile methodologies..