Co-founded the Claimant product - an advanced AI-powered tool for the management and analysis of medical health records which would decrease time to disability claims application from months to days and decrease the existing 60+% denial rate. Achievements include driving the end-to-end creation of a proof-of-concept (POC) within a condensed four month timeline (utilizing Hugging Face models and datasets & securely answer questions on a local server), cultivating partnerships with key… Show more Co-founded the Claimant product - an advanced AI-powered tool for the management and analysis of medical health records which would decrease time to disability claims application from months to days and decrease the existing 60+% denial rate. Achievements include driving the end-to-end creation of a proof-of-concept (POC) within a condensed four month timeline (utilizing Hugging Face models and datasets & securely answer questions on a local server), cultivating partnerships with key stakeholders (including potential clients and investors), validating the product's market fit, and devising go-to-market (GTM) and fundraising strategies. Currently serving as a Board Member, providing leadership and strategic guidance. Show less

1 of 4 product management professionals selected out of over 100 applicants to complete an intensive social impact fellowship where technologists build new solutions to tackle economic inequality in NYC. Developed an understanding of problems within the SSI / SSDI (disability claims) process which led me to cofound Claimant.

Founded PinkPen LLC to provide startups with high-impact services to strategically foster success and drive product led growth. Accomplishments include - Implemented agile best practices and improved technical governance (including implementing continuous integration) to decrease outages by over 100%. Devised plans for feedback loops, fostering continuous improvements to an AI-powered medical data analysis tool. Managed research into computer vision enhancements. Led global… Show more Founded PinkPen LLC to provide startups with high-impact services to strategically foster success and drive product led growth. Accomplishments include - Implemented agile best practices and improved technical governance (including implementing continuous integration) to decrease outages by over 100%. Devised plans for feedback loops, fostering continuous improvements to an AI-powered medical data analysis tool. Managed research into computer vision enhancements. Led global cross-functional teams, and managed executive expectations by providing transparent communication, strategic insights, comprehensive roadmaps, and timely progress updates. Personally executed all user testing initiatives in the absence of a testing team. Show less

Oversaw the rapid 2-month development and launch of a digital health tool that parsed critical medical data to be used to enhance provider efficiency in patient care. Utilized by beta customers. Authored a strategic roadmap for an in-house healthcare data transformation tool to minimize reliance on vendors. Developed a deep understanding of health data formats including FHIR and C-CDA.

Increased Developer Portal engagement by implementing client self-management tools, including user and credentials management, performance metrics, medical data visualization and integrated testing (via Postman and API client). Implemented an internal tool to track leads and manage active customers. Developed a deep understanding of regulatory requirements under the Cures Act. Coordinated launches between design, engineering, and marketing teams for all (20+) clients. Founding team member

Spearheaded the development of AI product demos for multi-billion dollar potential clients. Led the creation of an AI annotation tool, empowering internal research and data engineers. Directed a robust technical debt and issue reduction initiative for an AI-enabled retail digital signage solution, delivering regular updates to over 500 devices for top-tier clients and significantly reducing bug reports by over 50%. Founding member of the DEI (Diversity, Equity, and Inclusion) and AI… Show more Spearheaded the development of AI product demos for multi-billion dollar potential clients. Led the creation of an AI annotation tool, empowering internal research and data engineers. Directed a robust technical debt and issue reduction initiative for an AI-enabled retail digital signage solution, delivering regular updates to over 500 devices for top-tier clients and significantly reducing bug reports by over 50%. Founding member of the DEI (Diversity, Equity, and Inclusion) and AI Ethics committees, dedicated to shaping an inclusive workplace. Show less

Coordinated prototype build and executive demo for strategic customer service live agent application that allows patients to securely ask questions about their medical charges, enhancing patient engagement and satisfaction. Identified professional billing requirements, built and tested prototypes, and deployed build to production for over 30 outpatient practices. Led the Epic (healthcare software) 2018 upgrade for the professional billing team. Collaborated with various teams to manage… Show more Coordinated prototype build and executive demo for strategic customer service live agent application that allows patients to securely ask questions about their medical charges, enhancing patient engagement and satisfaction. Identified professional billing requirements, built and tested prototypes, and deployed build to production for over 30 outpatient practices. Led the Epic (healthcare software) 2018 upgrade for the professional billing team. Collaborated with various teams to manage integration between NYU and health-tech vendors. Implemented agile/scrum principles in a historically waterfall ecosystem. Show less

Drove customer adoption and retention through a comprehensive platform overhaul. Led nationwide client site visits to conduct user interviews and provide training. Managed cross-functional relationships with Sales, Marketing, and Customer Service to discern the most impactful product initiatives for the business. Oversaw UI/UX, engineering, and testing. Managed all correspondence between pingmd and their key client, including bug reports, executive relationships, trainings, and customer… Show more Drove customer adoption and retention through a comprehensive platform overhaul. Led nationwide client site visits to conduct user interviews and provide training. Managed cross-functional relationships with Sales, Marketing, and Customer Service to discern the most impactful product initiatives for the business. Oversaw UI/UX, engineering, and testing. Managed all correspondence between pingmd and their key client, including bug reports, executive relationships, trainings, and customer feedback. Developed API documentation to facilitate secure patient data extraction from survey forms. Show less

Implemented and optimized Epic (healthcare software) across outpatient sites and three 600-bed hospitals. 5 large scale deployments over the course of 3 years. Oversaw 5 department specific feature roadmaps for various clinical specialities (including documentation and ordering improvements) and third-party ECG vendor integration. Developed strong professional relationships with hospital executives and medical staff to outline current state workflows and future feature specifications. Conducted… Show more Implemented and optimized Epic (healthcare software) across outpatient sites and three 600-bed hospitals. 5 large scale deployments over the course of 3 years. Oversaw 5 department specific feature roadmaps for various clinical specialities (including documentation and ordering improvements) and third-party ECG vendor integration. Developed strong professional relationships with hospital executives and medical staff to outline current state workflows and future feature specifications. Conducted weekly user interviews. Managed team’s release cycle and production deployments. Show less