Manage the day to day operations and leasing at a 200 unit apartment community in Spartanburg, SC. Increased occupancy from 78% to 93% in 3 months. Stabilized community with a strong focus on lease-up and resident retention. Decreased expenses by streamlining services and adding maintenance staff to decrease vendor dependency for make ready and repairs.

Responsible for the daily operations and maintenance of 136 short-term BTR investment homes in the Southwest Florida (Port Charlotte to Fort Myers area) area. Successfully increased value as it grew to a $50 million portfolio within five (5) years and proficiently negotiated a transition of ownership to a larger company.• Analyzed business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses.• Communicated with owners on any capital maintenance performed to properties and provided strategic reports monthly.• Assembled and led a team of 10+ concierge, leasing professionals and housekeeping personnel, provided training and mentorship on industry’s best practices, and delivered support throughout the service cycle.• Planned successful marketing and advertising strategies targeting and developing new and current short-term clientele, bringing more business and greater economic support to the communities.

Landscaping company in Fort Myers, FL operating under Constant Lawncare & Landscaping.• Reconciled account files and produced monthly reports to keep CEO informed about office and personnel operations.• Successfully recovered outstanding debt by reorganizing billing functions associated with the revenue cycle.• Led onboarding processes including preliminary interviews for field technicians.• Performed general office duties, including answering multi-line phones, routing calls and messages to management and field operators.• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Successful property manager with a proven track record for success and meeting sales goals. Managed lease-up, renovation, stabilize and take-over communities for Greystar.HUNTINGTON PLACE (Sarasota, FL)• Responsible to overseeing renovations and major capital projects at a 252-unit community. Renovations include exterior facelifts for 19 buildings, interior upgrades, amenity demolition and rebuilding.• Successfully increased occupancy from 90.0% to 97.43% in two months.• Hired and trained staff at takeover.• Reduced vacancy costs over 10% in two months.• Reduced capital expenses by 6% for the first half of 2014.WHITEHALL PARC (Charlotte, NC) • Leased up a 298 unit, nine building community in ten months from start of leasing.• Successfully maintained and exceeded NOI for 2013; exceeding NOI by 69%.• Hired, trained and led a staff with zero turnover for 2013.• Implemented all marketing and promotions to increase rent from $1.06/sq ft to $1.10/sq ft with minimal concessions.• Worked with owners and construction company to accept units in make ready status with minimal construction defects.SUNDANCE CREEK (McDonough, GA) • Responsible for daily operations, maintaining and increasing the value of a mid-sized luxury apartment/townhome community featuring 17 buildings.• Develop, maintain and analyze budgets, preparing variance reports for any discrepancies in the budget.• Track the performance of the property to ensure the property’s anticipated revenues are met.• Manages the property's financial operations by ensuring the rent is collected on time and ensuring mortgages, property taxes and maintenance bills are paid in a timely manner.• Responsible for the performance of leasing and maintenance staff by hiring the right candidate(s), continuous training and evaluation of staff’s productivity.

• Responsible for the daily operations and maintenance of rental units in five communities in Central Florida.• Communicate with vendors to ensure work is completed and inspect for accuracy prior to payment.• Prepare, examine, and analyze accounting records for property owners.• Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses.• Communicate with owners on any capital maintenance performed to properties.• Communicate and request needed funds from owners to perform necessary maintenance on properties.• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial issues.• Assemble a successful task force of leasing and maintenance staff.• Plan successful marketing and advertising strategies targeting and developing new and current tenant relations, bringing more business and greater economic support to the communities.

• Assisted with property lease up and while assisted sister property and trained the assistant manager at that site.• Liaised with property manager to assist with the daily functions of maintaining and increasing the value of the property.• Planned and implemented educational, community and social programs within a lease-up budget.• Created unique retention programs to guide leasing staff and maintain maximum occupancy level in communities throughout Orlando.• Collected rents and managed the economic occupancy of the property.• Responsible for initiating the eviction process and communicated with attorneys on process.