Assistant Manager
Current- Robotic Process Automation Lead:
- Identify problem statement & facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
- Worked closely with different vendors KPMG, Bot mantra and Avaali to ensure the applications support continuous improvements around quality, cycle time and operating efficiency.
- Participated and delivered special projects like Automated workflow for Bank statement extraction, payment updation and reconciliation and automated workflow for converting non-convertible pdf payment notification into.
- Implemented DMAIC methodology to analyze process data, identify root causes of inefficiencies, and develop and implement process improvements.
- Work closely with the Bugs tracking team to analyze the impact of bugs reported and support them to take corrective action on the same.