Šárka Husáková Email & Phone Number

Prague, Czechia

Making CoD the best place to work - leading recruitment for technical, commercial, and administrative roles from A-Z (role & competencies definition, process design, job profiles, sourcing, interviewing, assessments, reporting) - advising stakeholders in terms of HR-related questions - managing HR administration and employee data - designing and implementing HR processes & projects with a focus on the best CX / EX.

Prague, Czechia

- Covering hiring needs (A-Z recruitment, incl. role definition, competency profile set up, admin & candidates communication, job offer negotiation) - General HR admin (employee data, HRIS, contracts, addendums, terminations management) - Process design (onboarding, offboarding, exit / stay interviews) - Project setup and initiation (employee satisfaction survey, 360 management feedback survey, performance framework, org structure design) - Consulting, coaching & mentoring (layoffs, outplacement, performance, feedback, effective communication, internal communication) - Guidelines development and implementation

Hlavní Město Praha, Česká Republika

- Support in the employee life cycle (on/off-boarding, data management). - Managed employee relations when HR intervention required including administrative support activities and follow-up. - Line managers support related to employee relations and labor queries (internationally). - Responsible in case of grievances, disciplinary acts & terminations (also internationally). - Responsible for company immigration agenda (securing work permits and employee visa's maintenance). - Conflict/complaint management. - Monitoring of employee engagement and company culture. - Recruiting including design and implementation of the recruitment process and software. Active talent search. - Guidelines & procedures development and implementation.

Prague, Czech Republic

- Managing operations team of the front office (reception, concierge, porters, guests service center).- Driving team development in order to acquire high standards (including coaching and mentoring 6 direct team members + people management for the rest of the Front office staff). - Support with performance management (identifying & facilitating training as per the team requirement, assertiveness communication skills, Customer Focus). - Planning, budgeting, cost-saving & maximizing revenue (designed upselling program for reception staff). - Initiating and implementing procedures to ensure and maintain excellent customer service.

Prague, Czech Republic

- Deputy of Front Office Manager.- Manager on Duty shifts, in charge of guest complaints, and ensuring their positive resolution.- Departmental trainer, responsible for team training, coaching & mentoring.- Shift scheduling for the entire Front Office department.

Hilton Prague