Our team at Sitel Group, where I've been a Planner WFM for over two years, excels in operational efficiency thanks to my problem-solving abilities and meticulous attention to detail. With a career spanning 6+ years, including impactful tenures at Webhelp and Concentrix, I've honed a keen expertise in workforce management, root cause analysis, and scheduling. My core competencies lie in optimizing processes and ensuring seamless team workflows. The mission to drive continuous improvement aligns with Sitel's ethos, and I'm committed to leveraging my language skills in English, Hindi, and Bengali to enhance multicultural collaboration. My goal is to keep contributing to our success by bringing diverse perspectives and experiences to the table.
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Manager Workforce ManagementAptino, Inc.Delhi, India
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Planner WfmSitel Group Jan 2022 - PresentIndia -
Sr. Analyst Planning & SchedulingWebhelp May 2021 - Jan 2022India -
Analyst, Scheduling And PlanningConcentrix Apr 2017 - May 2021Delhi, India -
Client Relationship AssociateGreat Media Technologies Pvt Ltd. Jun 2013 - Aug 2015KolkataI worked on a process outsourced by Oak View Law Group where my key role was to negotiate debts for American Clients and settle them with the creditors.Key Responsibilities:1. Budgeting2. Debt Settlement3. MIS & Reporting4. Client Support & grievance handling5. Team management -
Article AssistantP.N Pathak & Associates Sep 2011 - Aug 2012Kolkata Area, IndiaI dealt with Concurrent Revenue and monthly audits of several Public-sector banks. I carried out the entire Concurrent audit of 3 branches (in Bihar) of State Bank of India under the guidance of CA P N Pathak. I have done 3 Revenue au-dits of Bank of India in Kolkata region. I was also a part of monthly audit of Allahabad Bank Brabourne Roasd Branch, Kolkata. Beside this I have audited several entities falling under statutory audits.
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Article AssistantSbha & Associates Aug 2009 - Sep 2011New Delhi Area, IndiaI was a part of the audit team for various statutory audits of private entities like Bengal Swing Mart, R Value Consultants Private Limited. My role was to vouch the entries made throughout the year and rectify the errors. It also included reconciliation of bank statements, finalization of Financial accounts and book keeping.
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Article AssistantM.K Agarwal & Company Aug 2008 - Dec 2008New Delhi Area, IndiaBeing a fresher in the field I learned to different aspects of this field. Since the duration of my engagement with this firm was short I could not do much but learned being at office. Despite the short duration, I did stock trading through V-Set as CA M K Agarwal was a stock broker at NSE.
Tanay Sarkar Education Details
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Accounting -
Business/Commerce, General
Frequently Asked Questions about Tanay Sarkar
What company does Tanay Sarkar work for?
Tanay Sarkar works for Aptino, Inc.
What is Tanay Sarkar's role at the current company?
Tanay Sarkar's current role is Manager Workforce Management.
What schools did Tanay Sarkar attend?
Tanay Sarkar attended Delhi University, Delhi University.
Who are Tanay Sarkar's colleagues?
Tanay Sarkar's colleagues are Avinash Jha (Aj), Kiran Ray, Dessire Castellanos, Shyam Sundar K C, Josefina Cueva Villasana, Abhishek Gadkari, Sk Hasibur Rahaman.
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Tanay Sarkar
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