Soham Sarkar Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Achievements:1. Awarded Best Store Manager twice in West region.Parameters:-Growth in M1% and M2% of all team members and at store level. Maintaining Highest EBITDA in the region.-Taking up extra responsibilities at a regional level and help the HO team to ensure smooth operations in the region.Key Responsible Areas:1. In charge of the highest revenue generating store in west region and Top 5 Pan India.2. Responsible for topline and bottom-line achievements of the store.3. Managing the inventory, Stock inward/outward, give proper reasons for shrinkage and excess in inventory.4. Staff/Customer grievance redressal.

Kolkata, West Bengal, India

Key Responsibilities:1. Responsible for overall performance of Kids Wear Department.2. Team handling and training.3. Inventory management.4. Driving and tracking various extra tools namely Endless Aisle, MAX Buddy Scanning and redemption, Elite Membership Enrollment, Customer Feedback/NPS score.5. Tracking and planning to keep KPI's like ACM, BS, Conversion and their LFL in positive and provide with justification in case of degrowth or non achievement.

Gurugram, Haryana, India

Key Responsibilities:1. Responsible for overall performance and shrinkage of Ladies Western Wear, Ladies Indian Wear, Kids, Ladies Footwear and Accessories, Beauty and Frangrance Departments.2. Responsible for team handling and managing Team Rota.3. Respinsible for conducting weekly training and development calender for entire team.4. Assisting the Store HR in hiring new talents for vacant positions starting with selecting candidates, taking interviews, guiding them through the joining process and inducting them into the system.5. Handling entire omni-channel operations single handedly.

India

Key Responsibilities:• Handling Fruits and Vegetables department operations, reducing shrinkage and loss and maintaining DOH according to standards based on sales.• Maintaining Staff Grooming• Giving Resolution of Staff Grievances• Handling JioMart home delivery Dispatch Operations• Handling and giving resolutions to JioMart customers (CRM)• Responsible for overall crowd management and proper customer query closure on floor• Taking corrective measures to ensure smooth functioning of store operations• Managing Cash till Operations in the absence of Commercial DM

Ahmedabad, Gujarat, India

Front office:• Front office operations induction.• Geting versed with standard operating procedures for the department and taking charge of operations as an executive.• Training new joiners and trainees in the department.Housekeeping:• Housekeeping Operations Induction.• Getting versed with Room cleaning and maintenance Standards.• Supervising daily Housekeeping operations.Food Production:• Kitchen Operations Induction.• Getting versed with Kitchen standards and food production safety protocols.• Recieving and ensuring proper treatment and storage to reduce spoilage.• Gaining various kitchen equipment knowledge and their uses. Ensuring optimal equipment cleanliness and operational temperatures for walk-ins and other sensitive equipments.• Getting in depth knowledge about Costing and pricing.Food and Beverage:• FnB operations induction.• Geting versed with FnB standard operating procedures.• Supervising breakfast buffet and lunch buffet at the main restaurant.• Ensuring proper cover setup and hygiene at the restaurant.Finance:• Finance operations induction.• Geting versed with finance standard operating procedures.• Taking up the responsibility of a FnB controller and supporting the team.Engineering:• Engineering operations induction.• Geting versed with engineering standard operating procedures and various initiatives to reduce carbon footprint and sustainable implementations.• Gaining thorough equipment and machinery knowledge.• Supervising daily engineering on floor and off floor operations.Security:• Security operations induction.• Geting versed with security standard operating procedures and various initiatives to increase safety and security of the souls in house.• Supervising daily security proceedures and ensuring proper incident tracking.• Conducting a fire drill and executing a training for all staff for various threat scenarios.Human Resource:• Annual day and Service week celebration.• Student showaround.

Le Morne, Mauritius

Leadership For Mid-Senior Management

Bachelor Of Arts - Ba, International Hospitality Management, A

Bachelor Of Science (B.Sc.), Hotel/Motel Administration/Management, A

Diploma, International Hospitality Administration, A