As a Customer Success Manager - AI+ at Siemens Logistics, I leverage my technology solutions skills to help customers achieve their goals and optimize their business processes. I work with a cross-functional team of engineers, designers, and analysts to deliver AI-powered solutions that enhance customer satisfaction, retention, and loyalty. Before joining Siemens Logistics in July 2023, I oversaw the strategy, vision, and execution of the technology roadmap. I have over 25 years of experience in technology industry, and I am passionate about solving complex problems, creating innovative products, and driving customer success. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented people.