With a passion for hospitality and engineering, I am a Senior Client Services Executive at BVA BDRC, a leading market research and consulting firm in the hospitality sector. I am also the co-founder and editor of Hotel it Out!, a blogging platform that features unique and quirky accommodation options and industry news and updates.In my current role at BVA BDRC, I am responsible for the smooth operation of our mystery shopping projects, including the flagship programme, VenueVerdict, which works with leading hospitality groups around the world. I help with relationship building, client retention and growth, and assist senior members of the team in client pitches and business development. I have successfully managed multiple projects and delivered high-quality results and insights to our clients. I also manage my family business, Kaghaz Company, as its CEO, overseeing the production and sales of corrugated paper products.I graduated from Queen Mary University of London with a first-class degree in Mechanical Engineering, where I gained valuable skills in design, analysis, and maintenance of industrial equipment. I also completed several internships and certifications in reverse engineering, pressure vessel and heat exchanger design, and mechatronics. I am keen to apply my engineering knowledge and skills to innovative and sustainable solutions in the hospitality industry.I am looking to grow my network and develop professional skills in both hospitality and engineering domains. I am always eager to learn new things, collaborate with diverse and talented people, and contribute to positive and meaningful outcomes.
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Client Services ManagerBva BdrcLahore, Pk -
Senior Client Services ExecutiveBva Bdrc Jul 2023 - PresentLondon, England, United KingdomAs a Senior Client Services Executive, I am responsible for the smooth operation of our mystery shopping projects including the flagship programme, VenueVerdict, and clients and supplier liaison. We work with leading hospitality groups around the world, and my job is to help with relationship building, client retention and growth. I am in charge of our client-facing mailbox and assist senior members of the team in client pitches and business development. -
Client Services ExecutiveBva Bdrc Jul 2022 - Jul 2023London, United KingdomAs a Client Services Executive, I am responsible for the smooth operation of our mystery shopping projects including the flagship programme, VenueVerdict, and clients and supplier liaison. We work with leading hospitality groups around the world, and my job is to help with relationship building, client retention and growth. I am in charge of our client-facing mailbox and assist senior members of the team in client pitches and business development. -
Junior Research ExecutiveBva Bdrc Apr 2022 - Jun 2022London, United KingdomWorking pan-agency, helping teams with charting, script checking, questionnaire design, report checking (quality and data) needs across qualitative and quantitative research projects. My daily tasks also include mystery shopping, quality assurance audits, client liaison and assisting the team behind BVA BDRC’s flagship VenueVerdict programme. -
Client Services & Fieldwork AdministratorBva Bdrc Mar 2019 - Apr 2022London, United KingdomAs a client services and fieldwork administrator, in addition to handling the day to day working of the mystery shopping programs in the Hotels team, I also undertake ad hoc projects to help senior managers in other teams (Media, Finance and Transport) within the company. These tasks include working on report charting, data entry, maintaining client relations and doing the groundwork for client sign-ups to the mystery shopping programmes and invoicing them subsequently. I also work closely with the Mystery Shopping Director, helping with key mystery shopping projects.I also liaise with developers and suppliers from time to time to ensure the smooth running of the programme. -
Co-Founder And EditorHotel It Out! Apr 2020 - PresentHotel it Out! is a mindfully created blogging platform about all things hotels and hospitality. Launched as a passion for the hospitality industry, we aim to spread awareness about hard to find, quirky and distinctive accommodation options in addition to hospitality news and updates.Services under Hotel it Out!1. Blog it Out! - a bespoke blogging platform inviting aspiring travel and hospitality bloggers to collaborate with us publish their stories and experience. With Blog it Out! you can write what you feel and feel what you write.2. Feature it Out! - a bespoke blog marketing platform for hotels and hotel brands to tell their story, reposition their brands and grow their clientele. Recognising the uniqueness of each accommodation type, we are here to help with the content writing and blogging while you take care of the rest.Each blog has its own theme and hopes to inspire your next vacation spot! Check it out at www.hotelitout.com -
Chief Executive OfficerKaghaz Company Oct 2019 - PresentLahore, Punjab, PakistanA B2B company dealing in all kinds of corrugated paper. -
Mechatronics InternEuropeducation Jul 2020 - Aug 2020United KingdomThe internship experience included attending lectures by industry specialists and designing a comfortable electric kart and deliver its CAD model. The project was completed in groups and we delivered a report detailing the technical aspects of the vehicle and justifying the decisions made along. In the end we gave a presentation showcasing the project design and key aspects of the e-kart. I gained valuable CAD and presentation skills and learnt about innovations and emerging technologies in the automotive industry through this internship. -
Technology InternBright Network Jul 2020 - Aug 2020United KingdomI delivered a project plan for introducing facial recognition technology in mobile banking apps after attending a host of seminars by leading companies (Google, Bloomberg, Vodafone, Amazon, Goldman Sachs and Accenture) and project managers. I learnt about agile project management, organising and presenting deliverables and received feedback on my work. It was very beneficial to get support, insight and guidance from recent graduates. -
Production ManagerAl Noor Paper Mill Oct 2018 - Oct 2019Lahore, Punjab, PakistanI am in-charge of overseeing the production and meeting the production targets while maintaining quality of the paper. My responsibilities include upgradation and maintenance of the manufacturing plant, operations and supply chain management.
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ConsultantQueen Mary Innovation Ltd Sep 2017 - Nov 2017London, United KingdomAs the project leader of my team, part of the role was to organise tasks and regular meeting up with the client. My team was tasked to research applications for additive manufacturing technology and identifying potential opportunities for the technology. Evaluate and filter the research to shortlist the best possible market for technology. A short presentation along with a detailed report was prepared, summarizing the project and delivered to the client. -
TeacherCity Educators Limited Dec 2015 - Mar 2016Alperton House Suite 12, 3Rd FloorI worked with 10 other teachers in a classroom of about 20 students of all ages and backgrounds, where I taught students based on their needs and progress. Demonstrated ability to work under pressure during busy periods, particularly weekends and days before the final examination. Maintained a diary for each student to track their progress and objectives.
Sarmad Nadeem Skills
Sarmad Nadeem Education Details
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First Class -
Lahore Grammar SchoolA*, A, A, A
Frequently Asked Questions about Sarmad Nadeem
What company does Sarmad Nadeem work for?
Sarmad Nadeem works for Bva Bdrc
What is Sarmad Nadeem's role at the current company?
Sarmad Nadeem's current role is Client Services Manager.
What schools did Sarmad Nadeem attend?
Sarmad Nadeem attended Queen Mary University Of London, Lahore Grammar School.
What skills is Sarmad Nadeem known for?
Sarmad Nadeem has skills like Microsoft Office, Microsoft Excel, Research, Time Management, Microsoft Word, Powerpoint, Management, Microsoft Powerpoint, Leadership, Easily Adaptable, Communication, Data Analysis.
Who are Sarmad Nadeem's colleagues?
Sarmad Nadeem's colleagues are Sally Mimnagh, James Myring, Alan Love, Tomos Young, Tally Belmar, Sue Ly, Dumindi Gunathilaka.
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Founder @Optimaxor | Senior Seo Strategist | 7+ Years Of Driving Organic Growth & Digital ExcellenceRawalpindi -
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