• Performance Appraisals• Performance Monitoring• Feedback and Coaching• Development Planning• Goal Alignment• Policy Implementation• Documentation• Employee Engagement• Conflict Resolution• Data Analysis• Collaboration with other HR Functions

-Scheduling and coordinating meetings, interviews, events and other similar activities such as sending out and receiving mail and packages-Managing documents and files-Writing letters and emails on behalf of other office staff-Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices-Sending faxes and emails-Managing documents and files-Sending and receiving documents for the company-Answering the phone-Assisting in various daily operations-Operating a range of office machines such as photocopiers and computers-Organize and schedule meetings and appointments-Produce and distribute correspondence memos, letters, faxes and forms-Assist in the preparation of regularly scheduled reports-Develop and maintain a filing system-Order office supplies-Take dictation-Creating presentations-Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques-Contribute to team effort by accomplishing related results as needed-Carry out administrative duties such as filing, typing, copying, binding, scanning etc.-Cover the reception desk when required-Maintain computer and manual filing systems-Handle sensitive information in a confidential manner-Take accurate minutes of meetings-Coordinate office procedures-Reply to email, telephone or face to face enquiries-Develop and update administrative systems to make them more efficient-Resolve administrative problems-Receive, sort and distribute the mail-Answer telephone calls and pass them on-Manage staff appointments-Oversee and supervise the work of junior staff-Maintain up-to-date employee holiday records-Coordinate repairs to office equipment

-Responsible for creating training tools and operations manuals-Delivering training sessions on hospitality operations and customer service. -Conduct training classes demonstrating proper work techniques and practical skills in work settings.-Conducting Pre and Post training assessments.-Create training strategies, initiatives and materials-Design, plan, develop and implement an effective training curriculum- Prepare training materials such as documentation, videos and presentations. -Test and review created materials.-Oversee and direct training workshops and sessions-Continually update training programs to ensure up to date information and works to keep program vibrant and entertaining-Develop monitoring systems to ensure appropriate certification is obtained-Ensures all training materials and programs are compliant with laws and regulations-Conduct employee surveys and interviews, track and compile collected data for meaningful on-going improvements-Promote and manage process of continuous improvement-Create and maintain a positive team environment that displays high levels of team spirit, motivation and strong work ethics-Ensure continued customer focus and knowledge acquisition, enhancing and increasing productivity through the introduction and /or changes to training procedures, technology and / or tools-Develop strategy and plans to successfully implement scalability plans, operational policies and to achieve business objectives where directed-Providing guidance and leadership for problems and questions-Perform other related duties as assigned

-Researching new wholesale food suppliers and negotiating prices-Calculating future needs in kitchenware and equipment and placing orders, as needed-Managing and storing vendors’ contracts and invoices-Overseeing restaurant staff performance, ensuring quality dining