Sarmini Devi Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Client: Hextar Technologies Solutions Berhad• Leading and managing the entire project lifecycle, from initial planning and design through to implementation and deployment.• Led a cross-country team of 35 members, including Lead Developers, Front-End, and Back-End Developers, Mobile, QAs ensuring smooth project execution and collaboration.• Defining project scope, objectives, and deliverables, ensuring alignment with business goals and strategic vision.• Developing and maintaining comprehensive project plans, timelines, and resource allocation to ensure timely and efficient delivery.• Collaborating with AI researchers and engineers to seamlessly integrate generative AI algorithms into mobile applications, optimizing for performance, scalability, and user experience.• Overseeing the development and deployment of mobile applications for iOS, Android, and Huawei platforms.• Coordinating cross-functional teams, including designers, developers, and AI specialists, to achieve project milestones and goals.• Implementing best practices for testing and quality assurance, ensuring robust, bug-free application releases.• Conducting regular reviews and providing constructive feedback to continuously enhance team performance.• Communicating project status and key milestones to stakeholders, ensuring transparency and alignment with expectations.• Spearheaded cross-functional collaboration across departments, ensuring seamless coordination of project timelines and requirements.• Proactively identified and resolved bottlenecks, ensuring timely delivery of projects.• Built strong relationships with stakeholders, fostering open communication and collaboration across teams.• Prioritizing a holistic approach to project management, balancing technical needs with the concerns of all involved departments.• A key player in building a collaborative culture that improved project efficiency and contributed to the successful completion of key projects like MoneyX.

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

Client: Great Eastern Life and Takaful• Procured all facilities, utilities, stability, and process equipment, managing vendor selection and contract negotiations with designers and general contractors.• Led a cross-country team of 24 members, including Lead Developers, Front-End, and Back-End Developers, ensuring smooth project execution and collaboration.• Analyzed client business requirements through document analysis, interviews, workshops, and workflow evaluations to streamline processes.• Liaised between business and technical teams to ensure mutual understanding of project objectives, processes, and applications.• Managed facility and utility shutdowns and maintenance activities, mitigating impacts on project timelines.• Troubleshot critical issues and provided root cause analysis to developers, driving efficiency and value.• Guided clients and team members by delivering practical solutions to complex project issues and risks.• Collaborated with the business team on feasibility studies and business cases during the Project Initiation phase for GreatPlanner Mobile (GELM & GETB).• Ensured timely delivery of IT projects under GreatPlanner Mobile and iPad (GELM & GETB) as committed to the business team.• Planned, reviewed, and monitored SIT and UAT activities, preparing test plans, scripts, and ensuring issue resolution until sign-off.• Provided analytical insights to managers to improve related business processes.• Reviewed and documented test plans, cases, scripts, scenarios, data sets, and environments to align with organizational standards.• Supervised test execution and escalated risks as needed to project management for timely resolution.• Coordinated all testing activities, providing project management expertise throughout design, development, and implementation.• Identified and eliminated redundant functions, optimizing project efficiency.

Petaling Jaya, Selangor, Malaysia

• Served as Project Manager and Business Analyst for startup IT projects, managing requirements from inception to delivery.• Led project teams in reviewing deliverables and tracking activities across all project phases, from initiation and planning through risk analysis, design, execution, and manual testing.• Oversaw Agile project lifecycles, including testing, test plan development, and project closure.• Reviewed and documented test plans, test cases, scripts, scenarios, data sets, and environments to ensure compliance with organizational standards.• Developed automated test scripts and cases to support software development and enhance testing efficiency.• Created mock-up forms to visualize and understand the User Journey, enhancing the application's look and feel.• Translated user requirements into technical functions, performing requirements management to align the application with client expectations.

Petaling Jaya

• Developed and maintained corporate relationships with clients from SMEs, MNCs, and industry associations, acting as a strategic partner and advisor.• Initiated collaborative partnerships with ISO Consultants across Malaysia, Singapore, and Indonesia, enhancing service delivery.• Managed full project lifecycles, including scoping, scheduling, and documentation to ensure successful outcomes.• Led the implementation of department-based online ISO documentation systems, coordinating reviews and approvals.• Liaised with internal and external teams to ensure alignment and project success.• Supervised a team of 20, including IT Technicians, Business Development Officers, and support staff, driving team performance.• Conducted project postmortems and developed recommendation reports, identifying successful and unsuccessful project elements.• Built strong stakeholder relationships to proactively manage risks and ensure smooth project communication.• Provided technical product support, answering client queries related to services, equipment, and engineering information.• Led diagnostics and system testing, presenting findings to stakeholders and defining appropriate test plans and data usage.• Reviewed and documented test plans, scripts, cases, and environments, ensuring compliance with organizational standards.• Developed test project plans, integrating them with overall program plans for streamlined coordination across teams.• Suggested business strategy improvements based on customer feedback to optimize performance.• Managed stakeholder communication, fostering collaborative relationships across project teams.• Prepared product training materials and user guides for ISO Document Management Systems (DMS), ensuring comprehensive user support.

Kuala Lumpur, Malaysia

• Handled IT sourcing and management of all database, hardware, and software maintenance tasks.• Transitioned physical documents to digital formats, enabling easier reference and searches for improved efficiency.• Managed email creation and law library access for pupils and paralegals, facilitating seamless communication and resource availability.• Created a comprehensive staff records database, streamlining internal information management.• Assisted with legal research, providing support for case law research.