• Analyze sales data using Excel to identify trends and optimize marketing strategies.• Design interactive dashboards in Power BI to track key metrics such as sales, profitability, and customer feedback.• Forecast sales and demand with Python to improve inventory and supply management.• Conduct market research to understand customer preferences and identify new opportunities.

• Processed financial statements, balance checks, and certificates using the Finacle system.• Assisted in cheque and ATM card issuance, while maintaining accurate records.• Guided customers through remittance services, including Telegraphic Transfers and RTGS.• Scanned and uploaded customer documents to the customer database; handled notification calls for fixed deposits and KYC updates.