Saroj Bera 🌩️ Email & Phone Number

- 13+ year of experience in all phases of Software Development Life Cycle including Architecture and Design, IT consulting, and Requirement Gathering and Analysis, and Implementation- 9 years of experience in Pharma IT & 2+ years in Hospitality Domain- 6+ years’ experience in cloud based application design, and Implementation.- Salesforce.com (SFDC) certified Administrator, Platform App Builder, Platform Developer I and Service Cloud Consultant- Experienced in technically leading application RFPs - Experienced in Joint Application Design and Conference Room Pilot sessions with business for larger applications- Lead end to end implementation of Physician Relationship Management (PRM) solution on Salesforce.com Service Cloud from scratch: implemented Case Management, real-time Click-to-Call, and Live Chat Functionality, collaborative features like Community- Experienced in migration to Salesforce.com (customer portal/community cloud) from Weblogic Portal- Experienced in connecting applications with single sign on technologies like OAuth- Have good experience in Cloud based telephony tool, Cloud based Video detailing tool, Web analytics tool implementation along with Java technologies- Outstanding people management & leadership skills – led multiple high performance teams over the years with proven track record in successful delivery and customer satisfaction – across engagements in the USA

Listed skills include Salesforce.Com, Force.Com, Site.Com, Community Cloud, and 16 others.