Sarosh Mistry

Sarosh Mistry Email and Phone Number

CEO and Chair, Sodexo North America | Board Member | Advisor | Purpose-Driven Business Leader | Customer Experience Transformation @ Sodexo
Sarosh Mistry's Location
United States, United States
Sarosh Mistry's Contact Details

Sarosh Mistry personal email

n/a
About Sarosh Mistry

I believe in business as a force of good. For over 30 years as a CEO and board member, I have built and led diverse and talented teams, transformed corporate cultures, advised multiple start-ups, and created shareholder value across multi-national industries, including but not limited to healthcare, energy, retail, hospitality, foodservice, technology and financial services. As a leader and advisor to multiple companies, I focus on improving lives and enabling change to deliver transformative growth.  My work focuses on sustainable business models, data-based decision making, leveraging AI to help streamline performance, and creating long-term customer value. My specialties include strategy, transformation, growth, M&A, diversity, and digital enablement.  I am the Chair of Sodexo North America overseeing all business activities. Within these activities are over 150,000 employees generating billions in annual revenue.  It is my personal priority to support organizations that promote equality, diversity and empowerment. I am particularly focused on providing professional resources and outlets necessary to improve the lives of those struggling with mental illness, which is why I co-founded Bundles of Care, a not-for-profit that serves children in the foster care system. Boards/advisory roles: External • Rentokil Initial, the world’s largest pest control company publicly listed in the UK • Kiwibot, a PE-funded robot delivery company• SavorEat, a publicly listed foodtech company pioneering the future of plant-based products • HourWork, a PE-funded software platform which transforms the hourly worker hiring experience Joint Ventures• SodexoMagic, a joint venture founded in 2006 between Magic Johnson Enterprises and Sodexo that promotes social progress in underserved communities • Prima Omsorg, providing home care for disabled children and adults in Norway Volunteer• Bundles of Care, a non-profit providing personal & practical products for children in foster care systems across the US• Didi Hirsch Mental Health Services, a provider of free mental health, substance use disorder and suicide prevention services in the US

Sarosh Mistry's Current Company Details
Sodexo

Sodexo

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CEO and Chair, Sodexo North America | Board Member | Advisor | Purpose-Driven Business Leader | Customer Experience Transformation
Sarosh Mistry Work Experience Details
  • Sodexo
    Member Board Of Directors
    Sodexo Jan 2019 - Present
    92866 Issy Les Moulineaux Cedex 9, Fr
  • Sodexo
    Board Of Directors, Pronep
    Sodexo Nov 2018 - Present
    92866 Issy Les Moulineaux Cedex 9, Fr
    ProNep is a skilled care delivery organization headquartered in Rio De Janeiro, Brazil
  • Sodexo
    Board Of Directors, Active Global Caregiver
    Sodexo Jan 2018 - Present
    92866 Issy Les Moulineaux Cedex 9, Fr
    Active Global Caregiver is a home care company headquartered in Singapore
  • Sodexo
    Ceo And Chair Of Sodexo North America, Worldwide
    Sodexo Jan 2019 - Present
    92866 Issy Les Moulineaux Cedex 9, Fr
    Sarosh leads Sodexo’s three core activities in North America: Onsite Services (Food and Facilities Management Services delivered on over 13,000 sites), Personal and Home Services (Homecare, Childcare and Concierge Services), and Benefits and Rewards Services (Digitized Employee Benefits, Engagement and Rewards Solutions). Together, they represent almost $10 billion in revenue, delivered by 150,000 dedicated associates serving industries encompassing healthcare, seniors, energy, education, sports & leisure, government, corporate, and consumer well-being services. The convergence of these activities hinge on a fully integrated, digitalized, cloud based platform approach that enables Sodexo to reach consumers wherever and however they want. In support of advancing the corporate mission of elevating quality of life, he focuses on driving profitable growth, strategic business expansion, developing value-added/differentiated services, building employee engagement and creating world-class customer experiences. Sarosh drives growth and creates long-term customer value through the creation of sustainable business models. He deploys solutions that streamline performance through data-based decision making and AI.
  • Sodexo
    Chair, Sodexo Homecare Worldwide
    Sodexo Sep 2015 - Oct 2021
    92866 Issy Les Moulineaux Cedex 9, Fr
    As CEO, Homecare Worldwide, Sarosh and his team enhanced the lives of seniors, their families, and their employees internationally. In this role, Sarosh fulfilled his personal and professional priorities of leading a growth-oriented organization committed to providing a higher quality of life to those they serve through the provision of quality care in the home. During his tenure, the Homecare business achieved significant revenue and profit growth, along with worldwide expansion. Under Sarosh’s leadership, the company successfully expanded its global footprint through acquisitions and strategic partnerships in the U.S., Europe, Asia-Pacific and Brazil. Sarosh led a worldwide team of 35,000 care providers and employees in 13 countries across North America, South America, Europe, Australia and Asia, achieving world-class employee engagement, earning a best-in-class designation by Aon Hewitt. Committed to exceptional customer service, the organization consistently achieved NPS scores in excess of 75 under Sarosh's leadership.
  • Sodexo
    Ceo, Homecare North America
    Sodexo Aug 2011 - Aug 2015
    92866 Issy Les Moulineaux Cedex 9, Fr
    Driven by personal experience and acute understanding of aging populations throughout the world, Sarosh assumed the role of CEO for North America Homecare, including leadership of the Comfort Keepers brand. He achieved consistent double-digit growth and expansion of the organization’s service offering and market expansion through franchise development and acquisition of company-owned locations. He oversaw development of innovative new services and technology solutions to better serve the needs of seniors and improve organizational performance, enhancing business value for both franchisees and Sodexo.
  • Savoreat
    Executive Advisory Board Member
    Savoreat Oct 2021 - Present
    Rehovot, Science Park , Il
    A foodtech company pioneering the future of plant-based products through innovation, including a revolutionary chef robot, proprietary 3D printing technology, and unique non-GMO plant-based ingredients.
  • Hourwork
    Executive Advisory Board Member
    Hourwork Oct 2021 - Present
    Boston, Massachusetts, Us
    HourWork helps hourly workplaces make operations more efficient, compliant, and human. The company develops a management application platform for employers who seek to transform and optimize their workforce.
  • Kiwibot
    Board Member
    Kiwibot Nov 2021 - Present
    Berkeley, Ca, Us
    World's leading robot delivery service, connecting atoms in a world of data.
  • Sodexomagic
    Board Member
    Sodexomagic Jan 2020 - Present
    Beverly Hills, California, Us
  • Didi Hirsch Mental Health Services
    Board Member
    Didi Hirsch Mental Health Services Jul 2020 - Present
    Culver City, Ca, Us
  • Rentokil Initial
    Board Member
    Rentokil Initial Mar 2021 - Present
    Crawley, Sussex, Gb
  • Active Global Specialised Caregivers
    Board Member
    Active Global Specialised Caregivers Jan 2020 - Present
    Singapore, Sg
  • Pronep Life Services
    Board Member
    Pronep Life Services Jan 2020 - Present
  • Compass Group
    Ceo, Eurest Dining Services
    Compass Group Apr 2008 - Jul 2011
    Chertsey, Surrey, Gb
    Sarosh served as CEO of Eurest Dining Services North America, a division of Compass Group (a provider of foodservice management and support services). At Eurest, he oversaw their portfolio of restaurants and cafés located in Fortune 100 environments. His emphasis on innovation, strategic alliances, employee engagement and customer satisfaction delivered sustained growth and profitability gains.
  • Starbucks
    Vice President, North America Retail Stores
    Starbucks Jan 2005 - Feb 2008
    Seattle, Wa, Us
    Sarosh successfully developed strategic and operating plans for a portfolio of Starbucks cafés within North America. During his tenure, his focus on customer experience contributed to a substantial increase in customer satisfaction. With thousands of employees under his leadership, his management team oversaw retail operations, talent development, portfolio expansion and quality assurance.
  • Aramark Healthcare
    President, Healthcare Management Services, Food Services
    Aramark Healthcare Dec 2003 - Feb 2005
    Philadelphia, Pa, Us
    Under Sarosh’s leadership, Aramark strengthened its position as a healthcare services support partner that positively impacts the daily lives of patients and providers within healthcare and senior living environments. The division provided dining, retail, environmental and healthcare technology management services for clinical, biomedical, call center and foodservice settings. Achieving multiple years of profitable growth, Sarosh’s executive team of national and regional sales, marketing, operations, HR and IT leaders garnered a 96% client retention rate (one of the best in many years) and received the Aramark Innovation Award for creative new approaches to growth. He was featured in Restaurant News magazine as a “Top 40 Under 40” industry leader.
  • Aramark Healthcare
    Executive Vice President, Healthcare Management Services
    Aramark Healthcare Dec 2002 - Dec 2003
    Philadelphia, Pa, Us
  • Aramark Healthcare
    Regional Vice President/Vice President Operations - Healthcare Support Services (14 Western States)
    Aramark Healthcare Oct 1999 - Nov 2002
    Philadelphia, Pa, Us
  • Aramark Healthcare
    District Manager - Government Services
    Aramark Healthcare Mar 1998 - Oct 2001
    Philadelphia, Pa, Us
  • Pepsico
    Associate Market Manager, Tricon Global Restaurants - Taco Bell Corporation
    Pepsico Jun 1994 - Feb 1998
    Purchase, New York, Us
    While at PEPSICO Sarosh had P&L responsibility for a portfolio of stores in the Los Angeles area.
  • Pepsico
    Market Training Manager/Gm, Tricon Global Restaurants - Taco Bell Corporation
    Pepsico Jul 1993 - May 1994
    Purchase, New York, Us

Sarosh Mistry Skills

Leadership Corporate Strategy Global Business Management Mergers And Acquisitions Customer Experience Talent Management Talent Development

Sarosh Mistry Education Details

  • University Of California
    University Of California
    Masters Of Business Administration
  • St John'S University Collegeville, Mn
    St John'S University Collegeville, Mn
    International Management

Frequently Asked Questions about Sarosh Mistry

What company does Sarosh Mistry work for?

Sarosh Mistry works for Sodexo

What is Sarosh Mistry's role at the current company?

Sarosh Mistry's current role is CEO and Chair, Sodexo North America | Board Member | Advisor | Purpose-Driven Business Leader | Customer Experience Transformation.

What is Sarosh Mistry's email address?

Sarosh Mistry's email address is sa****@****ers.com

What schools did Sarosh Mistry attend?

Sarosh Mistry attended University Of California, St John's University Collegeville, Mn.

What skills is Sarosh Mistry known for?

Sarosh Mistry has skills like Leadership, Corporate Strategy, Global Business Management, Mergers And Acquisitions, Customer Experience, Talent Management, Talent Development.

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