Saravanakumar Varatharajan Email & Phone Number

Singapore

Singapore

• Successfully unified domestic and international IT department's consolidation projects. Merger involved multiple locations, including regional warehouse and international offices. Integrated infrastructure with location specific resources globally accessible via Remote connections.• Managed vendor relationships for 20+ infrastructure and application support projects.• Created a staff handbook of all IT services while directing application support staff in creating end user documentation of internal applications.• Provided project management, network administration and support for global company users under Multi-platform Environment with Mac and PC clients.• Trained and assisted users with policies and procedures for PDA, mobile computing, and video conferencing systems.• Utilized a CRM daily to track and work desktop support tickets such as hardware repairs, installing software, maintained user permissions and answered user’s questions. • Participated in product reviews and provided feedback from the customers to development team.• Supported pre-release development and debugging of software for newborn screening platform. Optimized user interface and implemented plotting tools.

Dubai, United Arab Emirates

• Researched, purchased, trained and implemented new software program designed to manage core business automation processes resulting in increased efficiencies and reduced cost.• Delivered significant cost savings by monitoring vendor services and negotiating contracts and routine maintenance invoices.• Created and fully responsible for disaster recovery program and IT security procedures.• Trained technical staff in network operations and telephone system and oversaw training of administrative staff.• Created and maintained user guides, reference manuals, and training materials, and directed training sessions to support clients in new business processes and applications.

Mumbai Area, India

• Analyzed, designed, maintained and designed SCADA (server-client) applications.• Handled the tasks of troubleshooting, installing and maintaining SCADA application software.• Responsible for providing input on the changes of hardware and software• Solid knowledge in SQL, SSRS, Oracle and developmental tools.• Evaluated system functionality and user need to ensure that ICT facilities meet the requirements.• Developed, planned and implemented ICT budget and obtained competitive prices from dealers to ensure cost efficiency.• Handled the tasks of ensuring that software licensing laws are strictly followed• Installed and researched new systems.• Handled the tasks of protecting data from external and internal attack.• Provided secure access to network for distant users.• Monitored and trained new Global software staff.• Responsible for being up to date with the knowledge of latest tools and technologies.• Handled complex software and hardware issues.

Namakkal, Tamilnadu, India

• Involved in the resolution of system, hardware, software & infrastructure problems.• Providing network systems engineering support for different IT projects• Carrying out standard, complex and integrated software modifications and upgrades.• Generating and reviewing system downtime reports that give an accurate picture.

Bachelor Of Engineering (B.E.), Computer Science, 6.8

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, 6

Diploma, Computer Science, 7.9

Project Management Professional (Pmp), Project Management