• Directed both the dispatch and communication aspect of the student shuttle service.• Conducted research and gave recommendations to further improve the efficiency of the Public Safety department of the university.• Answered 1820 phone calls through the Public Safety main service line and completed the requests received from the calls.• Recorded every interaction into the Community Assisted Dispatch system. • Handled emergency situations frequently and conducted… Show more • Directed both the dispatch and communication aspect of the student shuttle service.• Conducted research and gave recommendations to further improve the efficiency of the Public Safety department of the university.• Answered 1820 phone calls through the Public Safety main service line and completed the requests received from the calls.• Recorded every interaction into the Community Assisted Dispatch system. • Handled emergency situations frequently and conducted investigations. Show less

• Conducted 6 social media campaigns including promotions that were ran on Instagram and LinkedIn.• Provided feedback and recommendations for the marketing campaigns using Google Analytics. • Modified and modernized the company website with usage of Python and Photoshop.• Gave weekly presentations explaining the effectiveness of our past campaigns and stating the content the company should run in the future.

• Purchased and sold inventory of construction equipment that consisted of 120 items.• Contributed to bringing a modern and global approach to the organization by using Excel to calculate the appropriate price of goods and calculating efficient days in storage for the inventory. • Brought an international vision to the business by revolutionizing its international relations by connecting the company owner with foreign clients through Amazon.