Member Services Representative Ii
Current
Meredith Mathews East Madison Ymca
Serve as first impression of the Y, create welcoming atmosphere for members and guests● Provide detailed information and give engaging tours of the facility to bring in new members● Model cultural competence and support diversity, effectively working with people of differentbackgrounds, abilities, opinions, and perception● Financial Aid-identifying approved verification paperwork, making final decisions on approval● Training and supervising staff-coordinating training schedule with available associationtrainings, new employee onboarding, hours and absence tracking● Record Keeping/Administrative Supporto Data entry for Membership department-Daxko and ActiveNet databaseso Audit all incoming paperwork and filing to ensure correct information, grammar, dataentry● Facility upkeep and flow-serve as liaison between all departments ensuring smooth flow ofoperations for the entire facility.