• Drove implementation of box and Bayzat software to automatece office operations, including hr, payroll.• Recruited and hired qualified candidates for vacant and new positions.• Completed monthly payroll for 54 employees. Handled newhire orientation and basic recruiting tasks for best-in-class talent identification.• Managed supervisor itinerary and appointments and streamlined scheduling procedures.• Developed lasting rapport with 200 key stakeholders and clients through sending offers.• Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.• Performed billing, collection and reporting functions for office.• Administered monthly budget to manage office requirements such as service contracts, postage costs and supply replenishment.• Prepared vendor invoices and processed incoming payments

Motivated staff to provide outstanding customer experiences, increasing positive salon reviews.• Inspired and motivate salon staff to exceed business goals.• Used impeccable organization and team management skills to deliver to busy treatment schedules.• Furthered salon popularity and reputation through effective business development and marketing strategies.• Ensured diverse beauty treatments were delivered with maximum professionalism for exceptional customer satisfaction ratings.• Provided expert skincare and home care advice, recommending relevant retail products to aid overall profits