Sarra Rashid Email & Phone Number

Ottawa, ON, CA

Assessing members' psychosocial needs and requests; providing short-term mental health counselling and follow-up support to help them achieve their objectives; assisting with community and public resource navigation to complement our platform's services; collaborating with other mental health professionals to maintain a strong focus on patient safety

Bilingual Crisis Responder, providing emotional support and text based crisis intervention to youth in need through active listening and collaborative problem solving in both French & English

Ottawa, Ontario, Canada

Ensuring mental health course materials meet high standards for quality in language, style, formatting, accessibility, inclusiveness, and accuracy in both of Canada’s official languages. Supporting ongoing projects throughout their life cycle.

Supporting intake for psychoeducational and psychodiagnostic assessments as well as psychological treatments, scoring clinical assessments administered by clinicians (ASEBA, BRIEF2, Conners-3, etc.), managing waitlist and registration for the S.P.A.C.E & Dialectical Behavioural Therapy Family Skills Group, working alongside clinicians to support them in.

Answering EAP counselling intake calls promptly and professionally, arranging appointments for clients, completing initial assessment and screening of client’s needs and requests for counselling services as well as collecting relevant agency information, providing relevant community resources and services as per client’s needs, completing risk assessments.

Updating Founder & CEO on community position, overseeing and supporting community manager and community team, working cross functionally with Development team to communicate community needs as it relates to tech features and support, working with social media and communications team to support outreach efforts as it relates to community, managing all.

Worked alongside Director of Community Development to support, train and grow volunteer listener community, supported Volunteer Coordinator in their role and responsibilities, oversaw community programming such as mental health support groups, ongoing educational discussions and lighthearted events virtually through video and chat based platforms.

Provided text based emotional support and active listening to users in need of a listener, coordinated the onboarding of new volunteers to the platform through active and reflective listening training, managed volunteer engagement programs such as listener of the month and featured friday listener, oversaw community spaces (facebook group, group chat room.

Ottawa, Ontario, Canada

Supported the Director of Healing & Accountability in the facilitation and execution of Thrive (the trauma education and empowerment closed 12 week support group) as well as the Healing Justice Workshop series, a public mental health education initiative of 7 workshops.---Kind Space is committed to providing Ottawa – located on unceded Algonquin.

Remote

Moderating and supervising online group support chatrooms to ensure safe, positive and welcoming interactions during dedicated bi-weekly shifts, supporting volunteer moderators, managing group support emergency requests

Remote

Working alongside the community management team, manages one of the social media platforms for 7 Cups (creating content, posting, advertising events), volunteer management (overseeing training, onboarding new active listening mentors and leaders, continued education (group discussions, resources, etc.), aligning with community strategy and guidelines.

Provided emotional support on a variety of topics using Active Listening Skills, for members with various mental health conditions across an international online platformMentoring listeners on the platform to train them and teach how to apply active listening skills in chats, facilitating group discussions on active listening skills, ongoing moderation of.

Markham, Ontario

Working with kids on the Autism Spectrum in a summer school setting, assisting teachers in the classroom during classes and recreational activities (dance classes, sports, art, etc.), accompanying children on bi-weekly educational field trips across Toronto

Master Of Education - Med, Counselling & Psychotherapy

Honours Bachelor Of Arts - Ba, Psychology & Minor In Social Work - Bilingual (English/French), Summa Cum Laude

Honours Thesis: "Comparing Profiles of Adjustment to an Attachment Injury in Young Adults on Relationship Satisfaction and Forgiveness.

Education record

Francophone High School