• Develop and execute strategic product roadmaps, defining key milestones and releases for upcoming product launches.• Creation and ownership of features spanning across UI, Output, and Calculations as well as full E2E testing. • Cross functional collaboration with Law/Compliance, Design, Content Services, New Business, Field Engagement/Training, to drive product development and ensure alignment with business objectives.• Lead teams through successful product launches, establishing standards for user interface design and architecture to enhance user experiences.• Conduct presentations to internal and external stakeholders, gathering feedback and securing buy-in for product initiatives.• Manage and mentor summer intern, providing guidance and support in their professional development.• Drive the development of a new collaborative support model, enhancing customer satisfaction and streamlining support processes.

• Stood up offshore team and onshore best practices and working models• Feature ownership and development

• Requirements gathering for Legacy NIS and EB that span across all products with heavy focus on Annuities requirements for next gen.• Requirements gathering for NGIS Whole Life One product and Inforce Composites• Women's ERG Membership Committee member• CSPO - Certified Scrum Product Owner Certification 10/2021

As a part of the Business Systems team, I was directly responsible for the success and launch of new products and business systems.• Management of backlog priorities and roadmaps for all ongoing projects utilizing Agile methodologies• Facilitation of meetings with business partners for enhancement requests as well as new product requests• Analysis of requests, documentation of requirements, and presentations to internal stakeholders *Utilize Visio to develop process maps to support requirements and assist in grooming discussions *Use of Balsamiq for UX design and mockups to support requirements and assist in grooming discussions•Management of IT projects: *Managed the end to end project for the retirement of Microsoft 2010 and upgrade to 365 which includes communication, planning, UAT, and support. *Managed the end to end project for introducing new Emulator which includes communication, planning, testing and facilitating upgrades.• Servant Scrum Master/Agile coach for Pricing & Analytics team helping to facilitate creation of PowerBI dashboards• Clockify admin responsible for training and on boarding the IT and Business Operations team• Docusign Admin responsible for setting up, training, and providing ongoing support• JIRA Admin responsible for setting up projects and maintaining users

As a part of the scrum team for Pega solutions, I was directly responsible for partnering with the Customer Experience team to solve their complex business process problems. I functioned as a proxy Product Owner and helped the business to achieve their goals, using data driven decisions, along with the rest of the development team.• Managed backlog of user stories and their priorities• Facilitated meetings with business partners for enhancement requests as well as new product requests• Analyzed requests, documented requirements, and presented to internal and external stakeholders• Utilized Visio to develop process maps to support requirements and assist in grooming discussions• UX design and mockups• Application Support• Technical documentation - compile and send communication on releases• Process mapping and design• Solution architecture• Testing and approval of final solutions• Responsible for migrating from SalesForce Agile Accelerator to Azure DevOps to manage Product Backlog Items (PBI).• Scrum master for RPA development team• Agile Champion for IT department• Active member and Co-lead of Business Analyst Community of Practice

As a part of the development team, I was directly responsible for managing the backlog of bugs, work in progress, and facilitating meetings with broader teams and stakeholders. • Facilitate and participate in stakeholder (product or client) meetings• Document and follow up on important actions and decisions from meetings• Prepare necessary presentation materials for meetings (metrics, time sheets, budgets,schedules, user stories, etc.)• Analyze project plans and scope to determine if changes will affect other deliverables or projects and communicate these changes to stakeholders to help ensure resources are allocated appropriately• Provide administrative support to the department• Assist with development team project and “Bug” work breakdown and scheduling• Undertake project tasks as required• Analyze, develop, and break down projects to determine the best strategy/methodologies to deliver top notch solutions• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project• Assess project risks and issues and provide solutions where applicable• Ensure stakeholder views are managed towards the best solution• Maintain a project management calendar for fulfilling each goal and objective• Manage JIRA administration tasks• Manage offshore development team

As a member of the Professional Services team, I was directly responsible for gathering requirements for custom work noted through our implementation process. • Scoped out custom work for clients • Detailed out requirements and communicate to developers• Facilitated discussions with clients to gather their business needs

As a part of the Design team I was responsible for gathering requirements, facilitating discussions around design and development, and working within a scrum team to deliver exceptional benefit management solution software.• Accountable for converting general business requirements into design concepts and/or functional requirements for scrum teams• Managed multiple agile development teams’ requirements through planned releases• Responsible for building lasting stakeholder relationships• Coordination of projects with high value• Volunteer Scrum Master

As a member of the Go - to - Market enablement team I was responsible for enabling new product and solution offerings with direct responsibility for cross functional engagements, business requirements, and go live activities. • Led offer analysis for new offers in pipeline, supporting multiple business units and effectively bringing 6+ offers to market• Created business views for offers to present to cross functional teams and gain their support• Analyzed 3 different invoicing file types and identified discrepancies to reach one consistent format for all offers going through new platform serving SaaS offers• Developed heat map to showcase current capability gaps to structure the business goals for fiscal year planning purposes • Connected Women San Jose Chapter – active member since 2014 and Business Outreach Pillar Co-Lead since 2015

• Created internal website from the bottom up to reach entire organization• Led meetings with top management to gather content • Developed communications plan to present to leaders• Led team of 5 in planning an international showcase for about 100 attendees• Created relevant PowerPoints and process flows for the acquisition team• Transferred 200 potential deals using Excel and Salesforce.com• Developed organization charts to leverage within groups

•Cared for three children, two with special needs•Transport to and from activities•Homework help•Food preparation

•Planned and executed ritual events for chapter of 120+ women

• Created business cases through timed studies and surveys• Researched and compiled information into presentations• Prepared for interviews • Created the design of projects

•Directed groups of 10-15 children through daily activities•Assisted in teaching swim lessons•Communicated with campers parents about how the day went•Summer commitment was 40+ hours/week for 10 weeks