Samantha Arslanian Email & Phone Number

United States

Nashville, Tennessee, United States

• Spearheaded end-to-end onboarding and offboarding processes for Independent Contractors (ICs) across 20+ nationwide offices, enhancing operational efficiency
• Established HR analytics framework using Salesforce reporting to track recruiting metrics and IC performance, delivering data-driven insights for strategic workforce planning and leadership
• Implemented performance management system for ICs, including career progression tracking, title promotions, and recognition programs to drive talent development and retention
• Orchestrated annual Summer Training Class logistics, successfully onboarding 400+ new hires nationwide
• Facilitated the agent licensing process for ICs in collaboration with the Transactions/Legal Department, contributing to a seamless integration of licensed agents in compliance with regulatory requirements per state
• Partnered with cross-functional team (IT, Finance, and Legal) to address IC issues and developed SOPs from 3+ process audits, improving onboarding quality and regulatory adherence

Nashville, Tennessee, United States

• Led change management initiatives resulting in 25% faster onboarding through HR process optimization and digital transformation
• Standardized offboarding procedures to ensure compliance and foster positive exit experiences for employees
• Mastered and fully managed the recruitment and onboarding process for independent contractors (ICs)

Dickson, Tennessee, United States

• Managed full-cycle recruitment and internal job bid system, supporting 200+ employees across multiple shifts
• Executed comprehensive training and annual retraining programs for 200+ employees, achieving a 95% completion rate and ensuring skill consistency across shifts
• Enhanced internal communications, implementing multi-channel strategies via Microsoft Kaizala and company social media, reaching 90% of plant staff
• Streamlined SAP invoice approval for temporary labor, service awards, and employee services, cutting processing time

Kent State University Dining Services

• Managed employee relations for 85+ union employees, ensuring labor relations compliance and effectively resolving workplace grievances through established HR policies
• Collaborated with Talent Acquisition to fill 200+ positions annually across 10 campus dining locations
• Developed and executed employee engagement initiatives including training programs and recognition events
• Optimized Kronos payroll processing, achieving 60% improvement in processing efficiency
• Led successful transition of 600+ student employees while maintaining compliance for 1,000+ student records
• Served as interim Senior HR Manager for 6 months, ensuring continuous operations during leadership transition

Kent State University Dining Services

• Preformed full recruiting cycle for domestic and international employees managing the process from application to onboardingand new hire orientation
• Implemented trackers to maintain new hires, orientation, and termination data using Excel and Google Sheets
• Designed monthly newsletter for staff to stay updated about Aramark and Dining Services information
• Created, organized, and executed a Welcome Back Training for all student employees for Fall 2019 semester
• Took the role of Senior Human Resources Manager for from October – November 2019 while the role was being back filled

Kent State University Dining Services

• Managed and maintained compliance of personal records for onboarding and orientation for 1,000+ student employees
• Conducted phone screening and interviews with quality candidates for on-campus positions within Dining Services
• Transitioned 600+ students from Kent State employees converting to Aramark employees being one of largest labortransitions in company history
• Balanced a full course load while working 30+ hours weekly

Columbus, Ohio

• Assisted set up and execution of company Sample Sale for 4,000 employees which raised $1.54M for Pelotonia
• Sharpened Meetings & Events skills by assisting team with air bookings, budget management, and onsite execution
• Partnered with Victoria’s Secret PINK team to create 3-day brand certification event with 220 Campus Representative attendees showcasing a carnival, private shopping event, graduation, and learn sessions
• Organized Pelotonia Spirit Week for L Brands Center employees with activities including decorations, daily food specials, a guest speaker, and a pep rally

• Planned brand-appropriate events on campus that appealed to the target demographic
• Promoted PINK product launch utilizing social media and on campus events
• Marketed Kent State PINK using Facebook, Twitter, Instagram, and Snapchat platforms to 3,700+ followers
• Generated $10,000 in sales on the nationwide PINK Bus tour stop at Kent State University in October 2017

Kent, Ohio

• Provide excellent customer service to on average 2,000 fans by effectively scanning and selling tickets
• Quick-thinking and problem-solving initiative when addressing and resolving customer issues

Aurora, Ohio

• Work successfully as both an independent and team player in a fast-pace environment during periods of high sales
• Answer guest questions while staging product, setting end caps, and replenishing product
• Demonstrate top quality customer service by using communication skills
• Awarded “Target Employee of the Month” in December of 2015

Business Management With A Minor In Entrepreneurship, Business Administration And Management, General

Education record

Activities and Societies: Varsity softball team