I am an Associate Director at KPMG India, with over 21 years of experience in IT business leadership, CRM and IT transformation, functional consulting, and business analysis. I help clients across various domains and geographies achieve their strategic goals and optimize their business performance through digital transformation and innovation.My core competencies include design thinking, agile scrum, Microsoft Dynamics 365, Salesforce, SAP, and Oracle. I have a proven track record of designing and implementing new products and processes, working with diverse and cross-functional teams, and managing complex and large-scale projects. Some of the clients I have worked with include Airbus, BP, Vodafone, Shell, SITA, Amazon, Walmart, Harley Davidson, and Apple. I am also a certified and published author, a YouTube content creator, and a sales, marketing, and branding enthusiast. I hold a Senior Management Program from IIM Ahmedabad and a Master's degree in Digital Communication and Media/Multimedia from Stanford University Graduate School of Business.